[VoiceOps] AT&T Answering Misdials

Mary Lou Carey marylou at backuptelecom.com
Fri Aug 16 12:02:06 EDT 2019


Interesting marketing tactic! Makes them appear helpful and accrues CABS 
revenue.

MARY LOU CAREY
BackUP Telecom Consulting
Office: 615-791-9969
Cell: 615-796-1111

On 2019-08-16 10:29 AM, Matthew Yaklin wrote:
> I realize billing for that type of call is almost nothing now days...
> but wouldn't that go from a call that has no billing charge what so
> ever to a call with a tiny bill tied to it since it was answered? If
> you are ATT that could add up?
> 
> Just curious since it was brought up.
> 
>  MATTHEW YAKLIN
>  Network Engineer
>  FIRSTLIGHT
>  359 Corporate Drive │ Portsmouth, NH 03801
>  Mobile 603-845-5031
>  myaklin at firstlight.net | www.firstlight.net
>  _This email may contain FirstLight confidential and/or privileged
> information. If you are not the intended recipient, you are directed_
>  _not to read, disclose or otherwise use this transmission and to
> immediately delete same. Delivery of this message is not intended_
>  _to waive any applicable privileges._
> 
> -------------------------
> 
> FROM: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Mike
> Hammett <voiceops at ics-il.net>
> SENT: Friday, August 16, 2019 11:24:05 AM
> TO: Voiceops.org <voiceops at voiceops.org>
> SUBJECT: [VoiceOps] AT&T Answering Misdials
> 
>  I misdialed a number (312) 817-1629 and got the message, "At no
> additional charge, AT&T can help you find a similar business in the
> same area, since the number you called is not in service." It then
> went into an IVR.
> 
> Is this common?
> 
> Does this break any automated systems?
> 
> No, I have no desire to implement this on our numbers.
> 
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com
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