[VoiceOps] AT&T Answering Misdials
Mary Lou Carey
marylou at backuptelecom.com
Fri Aug 16 12:02:06 EDT 2019
Interesting marketing tactic! Makes them appear helpful and accrues CABS
revenue.
MARY LOU CAREY
BackUP Telecom Consulting
Office: 615-791-9969
Cell: 615-796-1111
On 2019-08-16 10:29 AM, Matthew Yaklin wrote:
> I realize billing for that type of call is almost nothing now days...
> but wouldn't that go from a call that has no billing charge what so
> ever to a call with a tiny bill tied to it since it was answered? If
> you are ATT that could add up?
>
> Just curious since it was brought up.
>
> MATTHEW YAKLIN
> Network Engineer
> FIRSTLIGHT
> 359 Corporate Drive │ Portsmouth, NH 03801
> Mobile 603-845-5031
> myaklin at firstlight.net | www.firstlight.net
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> -------------------------
>
> FROM: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Mike
> Hammett <voiceops at ics-il.net>
> SENT: Friday, August 16, 2019 11:24:05 AM
> TO: Voiceops.org <voiceops at voiceops.org>
> SUBJECT: [VoiceOps] AT&T Answering Misdials
>
> I misdialed a number (312) 817-1629 and got the message, "At no
> additional charge, AT&T can help you find a similar business in the
> same area, since the number you called is not in service." It then
> went into an IVR.
>
> Is this common?
>
> Does this break any automated systems?
>
> No, I have no desire to implement this on our numbers.
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
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