[VoiceOps] looking for IVR PBX Workflow template

[Izzy Goldstein - TeleGo]

i need something that will draw the call flow
lets say it will start by a DID, and go thru clauses to check time frames,
and now the call ends up an a IVR asking the caller to select their
language, and now the call ends up into another IVR asking which
department, and based on selection it will route the call to a specific
extension or to a Queue etc

On Mon, Jul 29, 2019 at 9:43 AM Shripal Daphtary <shripald at gmail.com> wrote:

> Izzy - are you looking for software that JUST does the work flow
> visualization, or like a CPAAS designer?
>
>
>
> On Sun, Jul 28, 2019 at 10:32 AM Izzy Goldstein - TeleGo <
> igoldstein at telego.net> wrote:
>
>> Hi all
>>
>> i am looking for a workflow software that i can use to design a workflow
>> for incoming calls,
>> - if it is currently during business hours
>> - they hear a list of options to press (different language)
>> - if they press 1 for english , they will hear other greetings with other
>> set of options etc
>>
>> i want to design this workflow so that its easy to hand off to the
>> department that sets up new accounts, and they will know how to design the
>> PBX for this client based on the workflow
>>
>> what software do you use?
>> what software did you use ?
>> what software have you heard of, that can do this ?
>>
>>
>>
>>
>> --
>>
>> Izzy Goldstein
>>
>> Chief Technology Officer
>>
>> Main: (212) 477-1000 x 2085 <(212)%20477-1000>
>>
>> Direct: (929) 477-2085
>>
>> Website: www.telego.com <http://www.telego.net/>
>>
>>
>> <http://www.telego.com/>
>>
>>
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>>
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>

-- 

Izzy Goldstein

Chief Technology Officer

Main: (212) 477-1000 x 2085 <(212)%20477-1000>

Direct: (929) 477-2085

Website: www.telego.com <http://www.telego.net/>


<http://www.telego.com/>


Confidentiality Notice: This e-mail may contain confidential and/or
privileged information. If you are not the intended recipient or have
received this e-mail in error please notify us immediately by email reply
and destroy this e-mail. Any unauthorized copying, disclosure or
distribution of the material in this e-mail is strictly forbidden. Any
views or opinions presented in this email are solely those of the author
and do not necessarily represent those of TeleGo (T). Employees of TeleGo
are expressly required not to make defamatory statements and not to
infringe or authorize any infringement of copyright or any other legal
right by email communications. Any such communication is contrary to TeleGo
policy and outside the scope of the employment of the individual concerned.
TeleGo will not accept any liability in respect of such communication, and
the employee responsible will be personally liable for any damages or other
liability arising.


TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>
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