[VoiceOps] looking for IVR PBX Workflow template

[Carlos Alvarez]

Sorry, I was unclear, we don't use OmniGraffle for generic everyday call
flows.  In fact we don't do anything visual and just discuss it with the
customer.  I realize this doesn't scale and that's what you need to do.  We
use OmniGraffle for network drawings, conceptual call flows that are highly
customized (no templates), and for business processes where we are
integrating communications.  Everything is a one-off for us.


On Tue, Jul 30, 2019 at 7:26 AM Izzy Goldstein - TeleGo <
igoldstein at telego.net> wrote:

> Hi Carlos, can you (or you reading this), share some templates / workflows
> you have created previously ?
>
> On Mon, Jul 29, 2019 at 9:01 PM Carlos Alvarez <caalvarez at gmail.com>
> wrote:
>
>> OmniGraffle has been my go-to for a long time, and users seem to get it
>> immediately if I send them something or ask them to draw what they want.
>>
>> Alex, I'm surprised you're willing to accept Gliffy's monthly payment
>> model...  But I'm going to give it a whirl also.
>>
>>
>> On Mon, Jul 29, 2019 at 1:02 PM Pete Mundy <pete at fiberphone.co.nz> wrote:
>>
>>>
>>> Oh. So you just want some generic diagramming software?
>>>
>>> If you're using macOS, try OmniGraffle:
>>>
>>>         https://www.omnigroup.com/omnigraffle/
>>>
>>> No affiliation.
>>>
>>> Pete
>>>
>>> > On 30/07/2019, at 6:57 AM, Izzy Goldstein - TeleGo <
>>> igoldstein at telego.net> wrote:
>>> >
>>> > you onto what im looking for, yes
>>> >
>>> > but, the integration to the PBX is not needed now,
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>
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> Izzy Goldstein
>
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