[VoiceOps] 911 and large numbers of corporate home phones

Ryan Delgrosso ryandelgrosso at gmail.com
Thu Mar 7 13:35:57 EST 2019

Im moving towards using the NG911 service from west specifically for 
this sort of case.

Essentially you provision an address and a number, but then in the 
invite to west, you can add an XML body with address information that 
will override the provisioned info (it still must be provisioned and 
validated but the relationships are fungible), so if, in this case your 
user is on their home ext you can detect that in your platform and send 
alternate info.

You can also provide detailed intra-building routing info for larger 
campuses and facilities such as floor, room etc.

On 3/7/2019 10:03 AM, Carlos Alvarez wrote:
> I'm wondering what people are doing, and their interpretation of the 
> laws, with companies where they have large numbers of remote (home) 
> users.  So far we have only a few really, and we provide 911 for each 
> phone's own CLID.  Now we have a customer who wants to have a very 
> large number, PLUS have an office handset, home handset, softphone on 
> a computer, and softphone on a mobile.  It makes little sense to put 
> 911 service on each of these.
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