[VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support

Alex Balashov abalashov at evaristesys.com
Tue May 14 15:15:01 EDT 2019


Yes, and yes.

—
Sent from mobile, with due apologies for brevity and errors.

> On May 14, 2019, at 3:03 PM, Frank Bulk <frnkblk at iname.com> wrote:
> 
> Do either of those support transcoding?  If so, would they be easy enough to set up for an enterprise-level IT person to get that set up?
>  
> Frank
>  
> From: Dovid Bender <dovid at telecurve.com> 
> Sent: Tuesday, May 14, 2019 1:45 PM
> To: Frank Bulk <frnkblk at iname.com>
> Cc: Voiceops.org <voiceops at voiceops.org>
> Subject: Re: [VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support
>  
> Why not use something like FreeSwitch or Asterisk in the middle?
>  
> On Tue, May 14, 2019 at 2:16 PM Frank Bulk <frnkblk at iname.com> wrote:
> We have an educational customer with an IVR that only supports RFC 2833 and
> an eSBC (Mitel border gateway) that cannot not perform transcoding from
> inband DTMF to RFC2833.  There are some local VoIP to VoIP calls where the
> caller's device only supports inband DTMF and our softswitch cannot
> transcode them, so the IVR doesn't work for some parents and constituents.
> 
> We'd like to recommend a cost-effective eSBC that supports inband DTMF <->
> RFC2833 transcoding.  
> 
> Any recommendations from this group?  I looked at EdgeMarc, but apparently
> their newer models don't have a DSP, or at least that functionality,
> anymore.
> 
> Frank 
> 
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