[VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support

[Frank Bulk]

Thanks, much appreciated.

 

Frank 

 

From: Dovid Bender <dovid at telecurve.com> 
Sent: Tuesday, May 14, 2019 2:14 PM
To: Frank Bulk <frnkblk at iname.com>
Cc: Voiceops.org <voiceops at voiceops.org>
Subject: Re: [VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support

 

Both of them do both trans coding (for codecs) and can change DTMF for you. It should not be hard to set up. If you need help feel free to email me off list.

 

On Tue, May 14, 2019 at 3:03 PM Frank Bulk <frnkblk at iname.com <mailto:frnkblk at iname.com> > wrote:

Do either of those support transcoding?  If so, would they be easy enough to set up for an enterprise-level IT person to get that set up? 

 

Frank 

 

From: Dovid Bender <dovid at telecurve.com <mailto:dovid at telecurve.com> > 
Sent: Tuesday, May 14, 2019 1:45 PM
To: Frank Bulk <frnkblk at iname.com <mailto:frnkblk at iname.com> >
Cc: Voiceops.org <voiceops at voiceops.org <mailto:voiceops at voiceops.org> >
Subject: Re: [VoiceOps] Looking for cost-effective eSBC that supports inband DTMF <-> RFC2833 transcoding support

 

Why not use something like FreeSwitch or Asterisk in the middle?

 

On Tue, May 14, 2019 at 2:16 PM Frank Bulk <frnkblk at iname.com <mailto:frnkblk at iname.com> > wrote:

We have an educational customer with an IVR that only supports RFC 2833 and
an eSBC (Mitel border gateway) that cannot not perform transcoding from
inband DTMF to RFC2833.  There are some local VoIP to VoIP calls where the
caller's device only supports inband DTMF and our softswitch cannot
transcode them, so the IVR doesn't work for some parents and constituents.

We'd like to recommend a cost-effective eSBC that supports inband DTMF <->
RFC2833 transcoding.  

Any recommendations from this group?  I looked at EdgeMarc, but apparently
their newer models don't have a DSP, or at least that functionality,
anymore.

Frank 

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