[VoiceOps] VoiceOps Digest, Vol 121, Issue 4

Jason Kuylen kuylenj at eastex.com
Mon Sep 9 14:30:22 EDT 2019


We have a form that the customer takes to the Sheriff's Office that basically says " I 'customer' do hereby request that Telco identify the source of calls that happened at date/time. I authorize and agree not to hold telco to any claims, demands, other legalese, etc." The customer signs it and has the sheriff or deputy sign and are given a reference number. We then call or fax the information to the Sheriff after the customer brings us back the form and performs a Caller Originated Trace.

We absolutely under no circumstances give information directly to the customer.

-----Original Message-----
From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of voiceops-request at voiceops.org
Sent: Monday, September 9, 2019 1:13 PM
To: voiceops at voiceops.org
Subject: VoiceOps Digest, Vol 121, Issue 4

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