[VoiceOps] Vitelity Inbound SMS Outage 2210UTC 8/14/2020

[Peter Beckman]

We detected an SMS outage on all Vitelity DIDs starting at 2210 UTC (6:10pm
EDT) and has been ongoing for 2+ hours.

Vitelity was unaware of the outage when we opened an emergency ticket at
2236 UTC, and failed to post that there was an issue until 0000 UTC
8/15/2020.

We have seen ZERO inbound SMS messages in the last 2+ hours. We have not
yet tested outbound.

https://status.vitelity.com/incidents/4l7xs1zmb2vm

Beckman
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Peter Beckman                                                  Internet Guy
beckman at angryox.com                                 http://www.angryox.com/
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