[VoiceOps] RAY BAUMS Act - How are people planning on complying?

[Zilk, David]

For those that don't know, RAY BAUMS Act is a new regulation that impacts Emergency Calling.  It mandates that a "Dispatchable Location" be included with information to the PSAP when a 9-1-1 call is made in the US. The deadline for compliance is August 1, 2020 (or August 1, 2021 for some scenarios).

Dispatchable Location is defined as "the street address of the calling party, and additional information such as room number, floor number, or similar information necessary to adequately identify the location of the calling party."

How are people planning on complying with this? Particularly:


1)      When several lines at a site don't have DIDs, and uses a common site phone number for their CLID.  How do you provide different location information for them.

2)      When there are shared lines on devices in different locations at a site using the same DID.  How do you distinguish the correct location of an emergency call made from one of them.

3)      When the caller uses a softphone that doesn't have a fixed location.

David

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