[VoiceOps] RAY BAUMS Act - How are people planning on complying?

[Carlos Alvarez]

1.  Customers will be advised to get enough DIDs to be as specific as
needed.  For example, smaller locations don't have to be desk-specific, but
large locations need to provide enough specificity for the first responder
to find the caller.

2.  No idea yet.  We might just tell customers that if they do this, they
are in violation of the law.

3.  Nothing, they don't get 911 and they are told so.


On Thu, Jan 23, 2020 at 10:11 AM Zilk, David <David.Zilk at cdk.com> wrote:

> For those that don’t know, RAY BAUMS Act is a new regulation that impacts
> Emergency Calling.  It mandates that a “Dispatchable Location” be included
> with information to the PSAP when a 9-1-1 call is made in the US. The
> deadline for compliance is August 1, 2020 (or August 1, 2021 for some
> scenarios).
>
>
>
> Dispatchable Location is defined as “the street address of the calling
> party, and additional information such as room number, floor number, or
> similar information necessary to adequately identify the location of the
> calling party.”
>
>
>
> How are people planning on complying with this? Particularly:
>
>
>
> 1)      When several lines at a site don’t have DIDs, and uses a common
> site phone number for their CLID.  How do you provide different location
> information for them.
>
> 2)      When there are shared lines on devices in different locations at
> a site using the same DID.  How do you distinguish the correct location of
> an emergency call made from one of them.
>
> 3)      When the caller uses a softphone that doesn’t have a fixed
> location.
>
>
>
> David
> ------------------------------
> This message and any attachments are intended only for the use of the
> addressee and may contain information that is privileged and confidential.
> If the reader of the message is not the intended recipient or an authorized
> representative of the intended recipient, you are hereby notified that any
> dissemination of this communication is strictly prohibited. If you have
> received this communication in error, notify the sender immediately by
> return email and delete the message and any attachments from your system.
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20200123/eb4900d2/attachment-0001.htm>