[VoiceOps] Three Digit Numbers

[Nick Garrett]

We do dial plan-level number replacements before it hits our carrier trunks
for most things. The only thing we send out trunks is 933 and 911. 933 is
our carriers' emergency location test number. It reads back your ANI that
you're sending them, and then the address straight out of your ALI database
that is on record for that TN.

Aside from 611 also going to our main auto attendant similar to Carlos, we
also route "411" to FREE411 (1-800-FREE-411), so there's no chance of
getting dinged by carriers for routing a information call versus just
blocking it. 811 we're routing to the respective customer's states utility
locating toll-free number.
.In Chicago and other similar jurisdiction customers, we setup separate
dial plans for them so 311 routes to the non-emergency call centers they
have for their cities.For example in Chicago, we strip any request for 311
and send it to 312-744-5000.


Nick Garrett | Technical Engineer


Rival5 Technologies Corp

10074 West 190th Place, Mokena, Illinois 60448-8752

855-4-RIVAL5 <8554748255> / 41.544248, -87.865169

www.Rival5.com <http://www.rival5.com> | Facebook
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On Tue, Mar 24, 2020 at 10:24 AM Matthew Crocker <matthew at corp.crocker.com>
wrote:

>
>
> Intelliquent testing is on 933
>
>
>
>
>
> *From: *VoiceOps <voiceops-bounces at voiceops.org> on behalf of Carlos
> Alvarez <caalvarez at gmail.com>
> *Date: *Tuesday, March 24, 2020 at 11:21 AM
> *To: *"voiceops at voiceops.org" <voiceops at voiceops.org>
> *Subject: *Re: [VoiceOps] Three Digit Numbers
>
>
>
> We're in the US, and yes 811 is the underground utility line, but I don't
> think any of our carriers will pass it.  I don't recall the details on who
> does what, but carriers like Intelliquent, Bandwidth, and thinQ all do 911
> testing on 711/811.
>
>
>
> Yeah, I just tried 811 to Intelliquent and it read back my phone number.
>
>
>
>
>
> On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett <voiceops at ics-il.net> wrote:
>
> What country is this? I believe 811 is supposed to be a USA-wide number to
> call for locating utilities for digging projects.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
>
> ------------------------------
>
> *From: *"Carlos Alvarez" <caalvarez at gmail.com>
> *To: *voiceops at voiceops.org
> *Sent: *Tuesday, March 24, 2020 10:10:37 AM
> *Subject: *Re: [VoiceOps] Three Digit Numbers
>
> We don't handle any others in a traditional way.  Well, 611 is actually in
> place, to our support line, but it has never once been used.  811 and 711
> are used for 911 testing without a real 911 call, as carriers mostly use
> those for automated systems that return your 911 info.
>
>
>
> On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett <voiceops at ics-il.net> wrote:
>
> What three digit numbers are commonly in use and how are people routing
> them?
>
>
>
> Obviously there's 911 and that has a whole routing ecosystem.
>
> What about 811? 311? X11?
>
>
>
>
>
> What other special numbers are people handling?
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
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