[VoiceOps] Three Digit Numbers

Wed Mar 25 19:36:58 EDT 2020

I like your data collection, but I would also add 711 as there is a FCC mandate to support the relay services for the deaf.

David

From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Andy Brezinsky
Sent: Wednesday, March 25, 2020 11:59 AM
To: voiceops at voiceops.org
Subject: Re: [VoiceOps] Three Digit Numbers

If anyone is looking to contribute, I created a Github project and seeded it with some information I know about 811.  I'm open for suggestions on the file formats.

https://github.com/n11db/n11_database<https://urldefense.proofpoint.com/v2/url?u=https-3A__github.com_n11db_n11-5Fdatabase&d=DwMDaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs&m=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA&s=kjygvG9ad44uk4gGOokK3oL6FCv4SYW56cBkv14AHOE&e=>

On 3/25/20 12:29 PM, Andy Brezinsky wrote:

I've been looking for something like this for years.  It'd be really nice to get it into a machine readable format to digest by routing engines.  Maybe a Github repo would be best for tracking the changes?

On 3/25/20 11:45 AM, Mike Hammett wrote:
Right. The "more details" is the part I'm looking to build a library of.

-----
Mike Hammett
Intelligent Computing Solutions
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Midwest Internet Exchange
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________________________________
From: "Brandon Svec" <bsvec at teamonesolutions.com><mailto:bsvec at teamonesolutions.com>
To: "Mike Hammett" <voiceops at ics-il.net><mailto:voiceops at ics-il.net>
Cc: "Paul Timmins" <paul at timmins.net><mailto:paul at timmins.net>, "Voiceops.org" <voiceops at voiceops.org><mailto:voiceops at voiceops.org>
Sent: Wednesday, March 25, 2020 11:42:15 AM
Subject: Re: [VoiceOps] Three Digit Numbers
NANPA defines normal uses for Nxx and refers to local regulators for more details:
https://nationalnanpa.com/number_resource_info/n11_codes.html<https://urldefense.proofpoint.com/v2/url?u=https-3A__nationalnanpa.com_number-5Fresource-5Finfo_n11-5Fcodes.html&d=DwMDaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs&m=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA&s=WGhQnEr7sSel9_9FAypeostzzBaVqKiGR2DsPDIgt9U&e=>

Security Made Simple with Cisco Meraki: http://bit.ly/MerakiSecure<https://urldefense.proofpoint.com/v2/url?u=http-3A__bit.ly_MerakiSecure&d=DwMDaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs&m=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA&s=woabqnmtLJyVLb75qSBgbIF-VVdAWvfXn4z-Vm-Lx8g&e=>
[http://www.teamonesolutions.com/wp-content/uploads/header_logo.png]
Brandon Svec
CA C-7 Lic. #822064<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.cslb.ca.gov_OnlineServices_CheckLicenseII_LicenseDetail.aspx-3FLicNum-3D822064&d=DwMDaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs&m=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA&s=79jnyUsvoJbgkFFKcSuzEZftaBujAz7DAfISdwuAogA&e=>
.ılı.ılı. Cisco Meraki CMNA
15106862204<tel:15106862204> voice | sms
teamonesolutions.com<https://urldefense.proofpoint.com/v2/url?u=https-3A__teamonesolutions.com_&d=DwMDaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs&m=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA&s=XEn3_8qgZBIj7hio9CkF3QdkAM8h_62Wjb6_r6w3NKs&e=>

On Wed, Mar 25, 2020 at 6:25 AM Mike Hammett <voiceops at ics-il.net<mailto:voiceops at ics-il.net>> wrote:
Other than voip-info.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__voip-2Dinfo.org&d=DwMDaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs&m=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA&s=YedO7hf_Vc-i2lbnpqElvNHT9Kxh917FSD5wG3PayoE&e=>, is there a voice-centric WIKI out there that we may be able to crowd-source this information? I'd be up for contributing the information I collect for my coverage area to some central repository.

-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com&d=DwMDaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs&m=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA&s=nUkkFfp878e09orR5dmCH8DKXdU0KKf2AbkSWJvP3E8&e=>

Midwest Internet Exchange
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________________________________
From: "Paul Timmins" <paul at timmins.net<mailto:paul at timmins.net>>
To: "Mike Hammett" <voiceops at ics-il.net<mailto:voiceops at ics-il.net>>
Cc: "Ken Mix" <ken.mix at clearfly.net<mailto:ken.mix at clearfly.net>>, voiceops at voiceops.org<mailto:voiceops at voiceops.org>
Sent: Wednesday, March 25, 2020 8:15:39 AM
Subject: Re: Three Digit Numbers

Definitely not. Especially with stuff like 2-1-1 which (at least in Michigan) routes on the county level.

On Mar 25, 2020, at 8:06 AM, Mike Hammett <voiceops at ics-il.net<mailto:voiceops at ics-il.net>> wrote:

I take it there's no authoritative list of what geographies need to send what N11 calls where?

-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com_&d=DwMDaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs&m=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA&s=AyRSCKCWA5NYeB4XgYKRrveFa2kjOT2CH10O4peCHvM&e=>

Midwest Internet Exchange
http://www.midwest-ix.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.midwest-2Dix.com_&d=DwMDaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs&m=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA&s=4uqRvl4oC8qD0KrQOFVXTcTEoK8YlyIU8cutqap21vU&e=>

________________________________
From: "Ken Mix" <ken.mix at clearfly.net<mailto:ken.mix at clearfly.net>>
To: "Mike Hammett" <voiceops at ics-il.net<mailto:voiceops at ics-il.net>>, "Paul Timmins" <paul at timmins.net<mailto:paul at timmins.net>>
Cc: voiceops at voiceops.org<mailto:voiceops at voiceops.org>
Sent: Tuesday, March 24, 2020 11:29:59 AM
Subject: RE: Three Digit Numbers
If there's something standardized out there, I’d love to see a link to it. We have a nationwide US footprint and had to build an internal system to handle routing to 211, 311, 511, 711 & 811 based on calling number. It was a real pain tracking down all of the numbers we need to translate to, though.

We’re a pretty small business-only carrier, and volume to non-911 N11 numbers is low, but not insignificant. Current N11 call counts in 2020:

211 - 270
311 - 82
511 - 67
711 - 34
811 - 323

From: VoiceOps <voiceops-bounces at voiceops.org<mailto:voiceops-bounces at voiceops.org>> On Behalf Of Mike Hammett
Sent: Tuesday, March 24, 2020 09:25
To: Paul Timmins <paul at timmins.net<mailto:paul at timmins.net>>
Cc: voiceops at voiceops.org<mailto:voiceops at voiceops.org>
Subject: Re: [VoiceOps] Three Digit Numbers

Are we supposed to be providing the intelligence in how to route those calls? IE: Customer is in the City of Chicago, so route it to the city's Digger 10 digit, whereas if the customer is anywhere else in Illinois, route it to the state's JULIE 10 digit?

-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com_&d=DwMDaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs&m=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA&s=AyRSCKCWA5NYeB4XgYKRrveFa2kjOT2CH10O4peCHvM&e=>

Midwest Internet Exchange
http://www.midwest-ix.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.midwest-2Dix.com_&d=DwMDaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs&m=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA&s=4uqRvl4oC8qD0KrQOFVXTcTEoK8YlyIU8cutqap21vU&e=>

________________________________
From: "Paul Timmins" <paul at timmins.net<mailto:paul at timmins.net>>
To: "Carlos Alvarez" <caalvarez at gmail.com<mailto:caalvarez at gmail.com>>
Cc: voiceops at voiceops.org<mailto:voiceops at voiceops.org>
Sent: Tuesday, March 24, 2020 10:14:18 AM
Subject: Re: [VoiceOps] Three Digit Numbers

711 and 811 have federal mandates to go to telecommunications relay service and one call facilities flagging services respectively. Be careful about working like that.

On Mar 24, 2020, at 11:10 AM, Carlos Alvarez <caalvarez at gmail.com<mailto:caalvarez at gmail.com>> wrote:

We don't handle any others in a traditional way.  Well, 611 is actually in place, to our support line, but it has never once been used.  811 and 711 are used for 911 testing without a real 911 call, as carriers mostly use those for automated systems that return your 911 info.

On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett <voiceops at ics-il.net<mailto:voiceops at ics-il.net>> wrote:
What three digit numbers are commonly in use and how are people routing them?

Obviously there's 911 and that has a whole routing ecosystem.
What about 811? 311? X11?

What other special numbers are people handling?

-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com_&d=DwMDaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=VcRLyVxkyGds34uxiPM944HQvaWq-nynyZXfNpSfhOs&m=JJ4LNGa6QyagWcHVeH3DmwaxZn_EdWhISKWapaFjIoA&s=AyRSCKCWA5NYeB4XgYKRrveFa2kjOT2CH10O4peCHvM&e=>

Midwest Internet Exchange
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