[VoiceOps] Fwd: 911 and Softphones

[Carlos Alvarez]

I *thought* I had read something about mobile apps being given a pass on
911, but not completely sure.  And then where do we cross the line?  Mobile
app, tablet running a WebRTC softphone...etc...


On Thu, May 14, 2020 at 12:41 PM Mike Hammett <voiceops at ics-il.net> wrote:

> We're looking that we may have to allocate a lot more DIDs, simply for the
> new 911 requirements. We have a lot of clients with work from home people.
> Some have their own DIDs already, some don't.
>
> Softphones make this a lot more complicated. We could have the same
> extension connected via desk phone, windows app, Chrome extension, phone
> app, and tablet app. The desk phone is pretty easy. The mobile app? Yeah,
> that's inherently much more difficult to manage.
>
>
> I don't know.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
>
> ------------------------------
> *From: *"Mike Hammett" <voiceops at ics-il.net>
> *To: *"Voiceops.org" <voiceops at voiceops.org>
> *Sent: *Thursday, May 14, 2020 2:04:43 PM
> *Subject: *[VoiceOps] Fwd: 911 and Softphones
>
> The pitfalls of having my email address mirror the mailing lists I'm on, I
> get list submissions.  :-)
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
>
> ------------------------------
> *From: *"Christopher Aloi" <ctaloi at gmail.com>
> *To: *voiceops at ics-il.net
> *Sent: *Thursday, May 14, 2020 9:39:41 AM
> *Subject: *911 and Softphones
>
> Hey All,
>
> With the recent migration to everyone working from home we are seeing a
> huge increase in soft phone usage.  How is everyone handling location
> updates for 911 with soft phones?  Our switch has the concept of sites and
> users fall within a site but can also travel across sites.  An out pulsed
> number is bound to the site when 911 is dialed from within the site.  We
> are looking at building individual sites for each user so they can have a
> dedicated unique outbound number only for 911.  Does your company consider
> a soft phone the same as a "hard" phone with regards to 911?  From the
> reading I have done I see no delineation between the two.  Thanks,  Chris
>
>
>
>
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