[VoiceOps] Wholesale Platforms - 2021 Edition

[Colton Conor]

Agreed, I too have always found 2600hz an interesting and up and
coming one, but every time I looked at them they still weren't a
feature party with a Broadworks, Meta, or Netsapiens. No my knowledge
they still don't have mobile apps, a GUI to send and receive SMS/MMS,
or screen sharing capabilities.

I am starting to wonder if any of these independent service provider
platforms are really going to be able to keep up with a Microsoft
Teams, Google Voice, Slack, and Zoom. There are big players in this
space now.

On Thu, Aug 26, 2021 at 9:04 PM Chris Wallace <c.wallace777 at gmail.com> wrote:
>
> Metaswitch (now Microswitch/Metasoft)
> Cisco Broadworks
> Ribbon (Genband)
> Netsapiens
> 2600Hz (Kazoo)
>
> I think 2600Hz is an interesting player and have been following them for the last couple of years. Would be interested in hearing others thoughts.
>
> —Chris
>
> On Wed, Aug 25, 2021 at 11:10 PM Mary Lou Carey <marylou at backuptelecom.com> wrote:
>>
>> Sorry.....I was referring to a different thread.
>>
>> MARY LOU CAREY
>> BackUP Telecom Consulting
>> Office: 615-791-9969
>> Cell: 615-796-1111
>>
>> On 2021-08-25 07:02 PM, Colton Conor wrote:
>> > Mary,
>> >
>> > You received 4-5 responses to Calvin's email? Wondering how you got
>> > those, and I got none.
>> >
>> > On Wed, Aug 25, 2021 at 2:57 PM Mary Lou Carey
>> > <marylou at backuptelecom.com> wrote:
>> >>
>> >> I got about 4-5 responses. I guess I will need to do a search on the
>> >> old
>> >> discussions even though a lot has changed.
>> >>
>> >> MARY LOU CAREY
>> >> BackUP Telecom Consulting
>> >> Office: 615-791-9969
>> >> Cell: 615-796-1111
>> >>
>> >> On 2021-08-22 06:09 PM, Colton Conor wrote:
>> >> > Calvin,
>> >> >
>> >> > Did you receive any responses to this email? Last time when I asked
>> >> > the same question there was quite a bit of discussion in 2019 if I
>> >> > remember correctly.
>> >> >
>> >> > On Mon, Jul 26, 2021 at 8:13 PM Calvin Ellison
>> >> > <calvin.ellison at voxox.com> wrote:
>> >> >
>> >> >> This question comes up every few years, let's get an update for the
>> >> >> cloud era!
>> >> >>
>> >> >> Looking for a wholesale voice & SMS routing, billing, and analytics
>> >> >> platform that can meet these requirements:
>> >> >>
>> >> >> * Cloud or Hosted solution for everything but the call path
>> >> >> * Scale is billions of call attempts per month, dozens of vendors
>> >> >> with full NPA-NXX or A-Z detailed breakouts
>> >> >> * Intelligent, performance-based rate generation, "better than LCR"
>> >> >> * Realtime intelligence in call routing (performance-based routing)
>> >> >> * Support for DID/Toll-Free inventory with forwarding/failover
>> >> >> routing
>> >> >> * Proper rating and costing for inbound, outbound, on-net,
>> >> >> toll-free, reciprocal comp, dips, commissions
>> >> >>
>> >> >> * Call routing engines go next to our SBCs to minimize latency
>> >> >> * Call routing engines can operate disconnected from the main
>> >> >> database
>> >> >>
>> >> >> * Call routing engines scale is up to 10,000 calls/messages per
>> >> >> second
>> >> >> * Management APIs for administrators and clients
>> >> >> * Client portal to manage trunks/binds, make payments, download
>> >> >> CDRs, view reporting/analytics
>> >> >> * Admin portal for provisioning, analytics, billing
>> >> >> * Agent portal for monitoring clients, commissions, payouts
>> >> >> * SMS must support SMPP and REST API for messaging
>> >> >> * MMS protocols supported
>> >> >> * No database license that costs more than the actual product
>> >> >> * Easy to use analytics - better than we can do with
>> >> >> Elasticsearch/Kibana
>> >> >>
>> >> >> Bonus:
>> >> >>
>> >> >> * Support for Sansay VSXi external routing queries
>> >> >> * Support for Sansay VSXi provisioning
>> >> >> * STIR/SHAKEN features including enterprise extensions like
>> >> >> Delegated Certificates, DLT, Central TN, Registered Caller, etc.
>> >> >> * Ready for Rich Call Data/Branded Call Display
>> >> >>
>> >> >> Calvin Ellison
>> >> >>
>> >> >> Systems Architect
>> >> >>
>> >> >> calvin.ellison at voxox.com
>> >> >>
>> >> >> [1]
>> >> >>
>> >> >> [2] [3] [4] [5]
>> >> >> The information contained herein is confidential and privileged
>> >> >> information or work product intended only for the individual or
>> >> >> entity to whom it is addressed. Any unauthorized use, distribution,
>> >> >> or copying of this communication is strictly prohibited. If you have
>> >> >> received this communication in error, please notify me immediately.
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>> >> >
>> >> >
>> >> > Links:
>> >> > ------
>> >> > [1] http://voxox.com
>> >> > [2] https://www.facebook.com/VOXOX/
>> >> > [3] https://www.instagram.com/voxoxofficial/
>> >> > [4] https://www.linkedin.com/company/3573541/admin/
>> >> > [5] https://twitter.com/Voxox
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