[VoiceOps] RPID vs. PAI

Zilk, David David.Zilk at cdk.com
Mon Dec 20 19:45:46 EST 2021


I am working with a provider that wants to see PAI and not RPID, however we receive calls from a different provider that sends us RPID. Can I simply copy the RPID header into PAI so that all the necessary screen= and privacy= parameters are preserved when forwarding the call from the second provider to the first?

Is there a better way of going about this?

Thanks for your help.

David
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