[VoiceOps] Wholesale Platforms - 2021 Edition

[Calvin Ellison]

This question comes up every few years, let's get an update for the cloud
era!

Looking for a wholesale voice & SMS routing, billing, and analytics
platform that can meet these requirements:

   - Cloud or Hosted solution for everything but the call path
   - Scale is billions of call attempts per month, dozens of vendors with
   full NPA-NXX or A-Z detailed breakouts
   - Intelligent, performance-based rate generation, "better than LCR"
   - Realtime intelligence in call routing (performance-based routing)
   - Support for DID/Toll-Free inventory with forwarding/failover routing
   - Proper rating and costing for inbound, outbound, on-net, toll-free,
   reciprocal comp, dips, commissions
   - Call routing engines go next to our SBCs to minimize latency
   - Call routing engines can operate disconnected from the main database
   - Call routing engines scale is up to 10,000 calls/messages per second
   - Management APIs for administrators and clients
   - Client portal to manage trunks/binds, make payments, download CDRs,
   view reporting/analytics
   - Admin portal for provisioning, analytics, billing
   - Agent portal for monitoring clients, commissions, payouts
   - SMS must support SMPP and REST API for messaging
   - MMS protocols supported
   - No database license that costs more than the actual product
   - Easy to use analytics - better than we can do with Elasticsearch/Kibana

Bonus:

   - Support for Sansay VSXi external routing queries
   - Support for Sansay VSXi provisioning
   - STIR/SHAKEN features including enterprise extensions like Delegated
   Certificates, DLT, Central TN, Registered Caller, etc.
   - Ready for Rich Call Data/Branded Call Display



Calvin Ellison

Systems Architect

calvin.ellison at voxox.com

<http://voxox.com>

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