[VoiceOps] Call Quality

[Pete Mundy]

I can attest to them being non-zero as I have handled multiple of these tickets myself!

I don't believe they do it through arrogance or malice though - just plain ignorance.



> On 15/06/2021, at 9:46 AM, Mike Hammett <voiceops at ics-il.net> wrote:
> 
> God, I hope customers don't hold their carriers responsible for inappropriate use of speakerphones.
> 
> 
> Yes, I'm sure the complaints received for the above are non-null. That's how much faith I have in customers.
> 
> 
> 
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
> 
> 
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com
> 
> 
> 
> From: "Tim Bray via VoiceOps" <voiceops at voiceops.org>
> To: voiceops at voiceops.org
> Sent: Monday, June 14, 2021 4:36:55 PM
> Subject: Re: [VoiceOps] Call Quality
> 
> On 14/06/2021 22:25, Mike Hammett wrote:
> > One of the concerns I heard was echo. On a purely digital call, what 
> > would be the cause of echo?
> 
> Echo, as in hearing yourself coming back with a delay?
> 
> Sound flying from the speaker to the microphone at the far end. Dodgy 
> speaker phone, poor plastic design of the phone, DSP not doing echo 
> cancellation.   Or too much end to end latency - if it is quick enough, 
> you don't notice.  Could be loads of things.
> 
> 
> 
> 
> Quite often with third party USB  or bluetooth `speaker phones`
> 
> 
> 
> -- 
> Tim Bray
> Huddersfield, GB
> tim at kooky.org
> 
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
> 
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops