[VoiceOps] Bandwidth East Coast Issues

[Aryn Nakaoka 808.356.2901]

Confirmed. All our calls, bandwidth is taking the call / sip invite but not
passing the call.


On Sat, Sep 25, 2021, 9:42 AM Peter Beckman via VoiceOps <
voiceops at voiceops.org> wrote:

> As of 3:31pm EDT Bandwidth has acknowledged the issue:
>
>      Investigating - Bandwidth is investigating an incident impacting Voice
>      and Messaging Services. Calls and Messages may experience unexpected
>      failures. All teams are actively engaged.
>
>         Sep 25, 15:31 EDT
>
> I will update here as I get updates.
>
> Outbound calls still failing with timeouts, Inbound calls failing, SMS
> messages are delayed, the delay now up to 8 minutes.
>
> On Sat, 25 Sep 2021, Peter Beckman via VoiceOps wrote:
>
> > We began detecting issues with Bandwidth Inbound and Outbound Voice and
> SMS
> > starting at 19:00:38 UTC (3pm US Eastern Time). A TAC rep has
> acknowledged
> > issues are detected but their status page as of yet has not been updated.
> >
> > I'm seeing outbound calls time out, inbound calls to BW DIDs receive a
> > "call cannot be completed" error on Verizon, and our SMS tests every 10
> > minutes that usually complete in under 2 seconds are taking 15 seconds to
> > 3.65 minutes to reach us.
> >
> > Hope they find the culprit and get it fixed quickly!
> >
> > As of 3:27:45pm EDT their status page shows zero incidents
> >
> > https://status.bandwidth.com/
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