[VoiceOps] Bandwidth East Coast Issues

Peter Beckman beckman at angryox.com
Sat Sep 25 16:34:57 EDT 2021


Just remove them from your deck.

On Sat, 25 Sep 2021, Aryn Nakaoka 808.356.2901 wrote:

> Can someone ask bandwidth to stop accepting the invites so we can move on
> with our dial plan.?
>
> On Sat, Sep 25, 2021, 9:42 AM Peter Beckman via VoiceOps <
> voiceops at voiceops.org> wrote:
>
>> As of 3:31pm EDT Bandwidth has acknowledged the issue:
>>
>>      Investigating - Bandwidth is investigating an incident impacting Voice
>>      and Messaging Services. Calls and Messages may experience unexpected
>>      failures. All teams are actively engaged.
>>
>>         Sep 25, 15:31 EDT
>>
>> I will update here as I get updates.
>>
>> Outbound calls still failing with timeouts, Inbound calls failing, SMS
>> messages are delayed, the delay now up to 8 minutes.
>>
>> On Sat, 25 Sep 2021, Peter Beckman via VoiceOps wrote:
>>
>>> We began detecting issues with Bandwidth Inbound and Outbound Voice and
>> SMS
>>> starting at 19:00:38 UTC (3pm US Eastern Time). A TAC rep has
>> acknowledged
>>> issues are detected but their status page as of yet has not been updated.
>>>
>>> I'm seeing outbound calls time out, inbound calls to BW DIDs receive a
>>> "call cannot be completed" error on Verizon, and our SMS tests every 10
>>> minutes that usually complete in under 2 seconds are taking 15 seconds to
>>> 3.65 minutes to reach us.
>>>
>>> Hope they find the culprit and get it fixed quickly!
>>>
>>> As of 3:27:45pm EDT their status page shows zero incidents
>>>
>>> https://status.bandwidth.com/
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>

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Peter Beckman                                                  Internet Guy
beckman at angryox.com                                https://www.angryox.com/
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