[VoiceOps] Bandwidth East Coast Issues

Aryn Nakaoka 808.356.2901 anakaoka at trinet-hi.com
Sat Sep 25 16:39:13 EDT 2021


Agreed. But remote now ...

Calls are completing now on bandwidth. But we will remove them from the
deck.

On Sat, Sep 25, 2021, 10:34 AM Peter Beckman <beckman at angryox.com> wrote:

> Just remove them from your deck.
>
> On Sat, 25 Sep 2021, Aryn Nakaoka 808.356.2901 wrote:
>
> > Can someone ask bandwidth to stop accepting the invites so we can move on
> > with our dial plan.?
> >
> > On Sat, Sep 25, 2021, 9:42 AM Peter Beckman via VoiceOps <
> > voiceops at voiceops.org> wrote:
> >
> >> As of 3:31pm EDT Bandwidth has acknowledged the issue:
> >>
> >>      Investigating - Bandwidth is investigating an incident impacting
> Voice
> >>      and Messaging Services. Calls and Messages may experience
> unexpected
> >>      failures. All teams are actively engaged.
> >>
> >>         Sep 25, 15:31 EDT
> >>
> >> I will update here as I get updates.
> >>
> >> Outbound calls still failing with timeouts, Inbound calls failing, SMS
> >> messages are delayed, the delay now up to 8 minutes.
> >>
> >> On Sat, 25 Sep 2021, Peter Beckman via VoiceOps wrote:
> >>
> >>> We began detecting issues with Bandwidth Inbound and Outbound Voice and
> >> SMS
> >>> starting at 19:00:38 UTC (3pm US Eastern Time). A TAC rep has
> >> acknowledged
> >>> issues are detected but their status page as of yet has not been
> updated.
> >>>
> >>> I'm seeing outbound calls time out, inbound calls to BW DIDs receive a
> >>> "call cannot be completed" error on Verizon, and our SMS tests every 10
> >>> minutes that usually complete in under 2 seconds are taking 15 seconds
> to
> >>> 3.65 minutes to reach us.
> >>>
> >>> Hope they find the culprit and get it fixed quickly!
> >>>
> >>> As of 3:27:45pm EDT their status page shows zero incidents
> >>>
> >>> https://status.bandwidth.com/
> >> _______________________________________________
> >> VoiceOps mailing list
> >> VoiceOps at voiceops.org
> >> https://puck.nether.net/mailman/listinfo/voiceops
> >>
> >
>
> ---------------------------------------------------------------------------
> Peter Beckman                                                  Internet Guy
> beckman at angryox.com
> https://www.angryox.com/
> ---------------------------------------------------------------------------
>
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