[VoiceOps] Ray Baum's act and all-softphone deployments

[Brandon Svec]

I *think* this sums it up.  RingCentral is big if not the biggest and I say
that only because they undoubtably have a large legal team and got this
right.  They basically have a disclaimer that makes it the responsibility
of the end user or customer administrator to update their location whenever
they move around.  Silly, I know.. but I think this is a defensible
position to take legally.

https://www.ringcentral.com/legal/last-update-October-15-2019/emergency-services.html#ring-promo-202103
*Brandon *


On Mon, Sep 27, 2021 at 11:37 AM Carlos Alvarez <caalvarez at gmail.com> wrote:

> I just had a call with Bandwidth about using their Dynamic Location
> Routing product to fill in the very specific location info required by this
> act.  However, I asked them a question he said had never been asked; what
> are we to do with permanently mobile (all softphone) companies.  I can't
> believe that in 2021, people are still insisting on physical phones all the
> time.  I've get several soft-only customers, or maybe a physical phone for
> a couple of receptionist type people.  Some have offices that they almost
> never use.
>
> So...what are the rest of you doing with this?
>
> I thought there was a legal option to say "don't use your mobile
> softphone" but maybe not?
>
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