[VoiceOps] Ray Baum's act and all-softphone deployments

[Carlos Alvarez]

It used to be, then the whole Ray Baum thing, and now it's not.  Short
story:  911 call failed to identify the specific floor/office, person
died.  Now you have to provide enough info for a first responder to reach a
person without help, which also means opening main doors if needed.
There's simply no way that a laptop will give that specificity.  Will it be
sufficient to say that they are near the AP on the third floor southwest
corner?  The letter of the law seems to say "no."



On Mon, Sep 27, 2021 at 12:40 PM Alex Balashov via VoiceOps <
voiceops at voiceops.org> wrote:

> I wonder if doing GeoIP via a commercial database like MaxMind—and we all
> know how perfect a location mechanism that is—could be construed as a
> sufficient “best effort” in this case.
>
> > On Sep 27, 2021, at 3:28 PM, Carlos Alvarez <caalvarez at gmail.com> wrote:
> >
> > Ours doesn't, but that's a good idea to share with the vendor.  But in
> most cases, people are using the softphone on a laptop and there's no
> native phone app, nor a GPS, nor any other location info other than
> proximate wi-fi networks.
> >
> > I can see no feasible way to meet the letter of the law, and hate to be
> depending on the good graces of a bureaucrat to know that it's an
> impossible task.
>
> --
> Alex Balashov | Principal | Evariste Systems LLC
>
> Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free)
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