[VoiceOps] Five9 Issues / DDoS?

[Robert Schoneman]

Didn’t Five9 use Voxbone who became part of Bandwidth.com? Also with the sale of Five9 to Zoom and Zoom using Bandwidth.com…

From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Ivan Kovacevic via VoiceOps
Sent: Monday, September 27, 2021 6:19 PM
To: VoiceOps <voiceops at voiceops.org>
Subject: [VoiceOps] Five9 Issues / DDoS?

So we have a Five9 SIP Trunking client who is being told by Five9 that their IVR/DTMF isn't working because of the Bandwidth.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__Bandwidth.com&d=DwQFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=O9zkNrKbQF1fgs1KTBRWpbNPvZEkJNea930OX6UPkBE&m=hlNCfrN66cYr1KYhZ1gFdZbRuwrTX4YNEY1Ornvfpns&s=lrpDNdBu8LCdxQKG9l4QEdk3xQKy2-2vEJXIxyuOmb0&e=> outage.

which is strange .... because their call path does not touch bandwidth.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__bandwidth.com&d=DwQFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=O9zkNrKbQF1fgs1KTBRWpbNPvZEkJNea930OX6UPkBE&m=hlNCfrN66cYr1KYhZ1gFdZbRuwrTX4YNEY1Ornvfpns&s=68OTgqHHGNtoVQkm9BcTD_L7LK4iwjk__X7YygGGFns&e=> at all... and raises the prospect of Five9s being targeted separately from Bandwidth?

Any Five9 customers who are having issues which are definitely not related to Bandwidth.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__Bandwidth.com&d=DwQFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=O9zkNrKbQF1fgs1KTBRWpbNPvZEkJNea930OX6UPkBE&m=hlNCfrN66cYr1KYhZ1gFdZbRuwrTX4YNEY1Ornvfpns&s=lrpDNdBu8LCdxQKG9l4QEdk3xQKy2-2vEJXIxyuOmb0&e=>? Or is that platform specific question too obscure for this list?


[Star Telecom - Cloud Communications and Customer Experience Solutions]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.startelecom.ca_&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=O9zkNrKbQF1fgs1KTBRWpbNPvZEkJNea930OX6UPkBE&m=hlNCfrN66cYr1KYhZ1gFdZbRuwrTX4YNEY1Ornvfpns&s=Dggu_RzafsJW-Ue1dmaTULC9WbTeRf9XeQTS8fw9MFQ&e=>

Ivan Kovacevic
Co-Founder and VP Client Services



NOTE: This email message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by replying to this email, and destroy all copies of the original message.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20210927/696b8fa6/attachment-0001.htm>