[VoiceOps] Five9 Issues / DDoS?

Robert Schoneman rschoneman at blumenthalarts.org
Mon Sep 27 18:32:10 EDT 2021


Didn’t Five9 use Voxbone who became part of Bandwidth.com? Also with the sale of Five9 to Zoom and Zoom using Bandwidth.com…

From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Ivan Kovacevic via VoiceOps
Sent: Monday, September 27, 2021 6:19 PM
To: VoiceOps <voiceops at voiceops.org>
Subject: [VoiceOps] Five9 Issues / DDoS?

So we have a Five9 SIP Trunking client who is being told by Five9 that their IVR/DTMF isn't working because of the Bandwidth.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__Bandwidth.com&d=DwQFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=O9zkNrKbQF1fgs1KTBRWpbNPvZEkJNea930OX6UPkBE&m=hlNCfrN66cYr1KYhZ1gFdZbRuwrTX4YNEY1Ornvfpns&s=lrpDNdBu8LCdxQKG9l4QEdk3xQKy2-2vEJXIxyuOmb0&e=> outage.

which is strange .... because their call path does not touch bandwidth.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__bandwidth.com&d=DwQFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=O9zkNrKbQF1fgs1KTBRWpbNPvZEkJNea930OX6UPkBE&m=hlNCfrN66cYr1KYhZ1gFdZbRuwrTX4YNEY1Ornvfpns&s=68OTgqHHGNtoVQkm9BcTD_L7LK4iwjk__X7YygGGFns&e=> at all... and raises the prospect of Five9s being targeted separately from Bandwidth?

Any Five9 customers who are having issues which are definitely not related to Bandwidth.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__Bandwidth.com&d=DwQFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=O9zkNrKbQF1fgs1KTBRWpbNPvZEkJNea930OX6UPkBE&m=hlNCfrN66cYr1KYhZ1gFdZbRuwrTX4YNEY1Ornvfpns&s=lrpDNdBu8LCdxQKG9l4QEdk3xQKy2-2vEJXIxyuOmb0&e=>? Or is that platform specific question too obscure for this list?


[Star Telecom - Cloud Communications and Customer Experience Solutions]<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.startelecom.ca_&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=O9zkNrKbQF1fgs1KTBRWpbNPvZEkJNea930OX6UPkBE&m=hlNCfrN66cYr1KYhZ1gFdZbRuwrTX4YNEY1Ornvfpns&s=Dggu_RzafsJW-Ue1dmaTULC9WbTeRf9XeQTS8fw9MFQ&e=>

Ivan Kovacevic
Co-Founder and VP Client Services



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