[VoiceOps] Bandwidth - Monday Outage

Mon Sep 27 20:43:21 EDT 2021

Because they aren't att, vz, sprint or t-mobile, as well as being a voip
company and thus not a 'real' phone company.  Not a household name.

Give it a few more days and it will pop up on a few web networks but the
only mention you'll see otherwise is how you can't trust voip companies to
stay up.

On Mon, Sep 27, 2021, 5:32 PM Mark Wiles via VoiceOps <voiceops at voiceops.org>
wrote:

> I have been asking myself that question all day… how is this not somehow
> covered on the news somewhere?
>
>
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>
> *From:* VoiceOps <voiceops-bounces at voiceops.org> *On Behalf Of *Carlos
> Alvarez
> *Sent:* Monday, September 27, 2021 8:04 PM
> *To:* Voiceops.org <voiceops at voiceops.org>
> *Subject:* Re: [VoiceOps] Bandwidth - Monday Outage
>
>
>
> I never watch news, but I would have expected my news cycle addict friends
> to be asking me by now.  Hmm.  There have to be some three letter agencies
> fully involved, too.
>
>
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>
>
>
> On Mon, Sep 27, 2021 at 4:57 PM Pete Eisengrein <peeip989 at gmail.com>
> wrote:
>
> Bandwidth is a $2.5B publicly traded company... how is this not national
> news?
>
>
>
> On Mon, Sep 27, 2021 at 5:44 PM Ryan Delgrosso <ryandelgrosso at gmail.com>
> wrote:
>
> Would it? Or would SIP/TLS supplant that?
>
> The VZ VPN requirement was a bad solution to a paranoid delusion that
> really didnt solve anything.
>
> As were all being dragged kicking and screaming into TLS based peering for
> the sake of SHAKEN/STIR why not fully embrace what it provides?
>
> On 9/27/2021 2:35 PM, Aryn Nakaoka 808.356.2901 wrote:
>
> If its SIP based, Verizon standard to run a VPN would become a norm.
>
>
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>
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>
>
> Aryn Nakaoka
> anakaoka at trinet-hi.com
> Direct: 808.356.2901
>
> 518 Holokahana Lane
>
> Honolulu, Hi 96817
>
>
>
> AlohaTone Mobile: https://youtu.be/PdUyuf0hTYY
>
>
>
> A Better Solution https://www.trinet-hi.com/abettersolution.pdf
>
> <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.trinet-hi.com%2fabettersolution.pdf&c=E,1,vVZhovUZ1o17KCIjdRySxSGEenQpgBmJa1OUz9mbXp2yN6CxWyyk-5149MHEfEtE57QWD_RdV3M7MEjwKndyfpNxMn03p7-JoZIutCmCTrObSLNPBeU,&typo=1>
>
> Aloha Tone PBX  https://www.youtube.com/watch?v=96YWPY9wCeU
>
>
>
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> On Mon, Sep 27, 2021 at 11:27 AM Ryan Delgrosso <ryandelgrosso at gmail.com>
> wrote:
>
> Do we know this is a SIP/RTP targeted volumetric attack and those arent
> just collateral damage in a more plebian attack aimed ad portals/apis or
> routers?
>
> I can understand them being tight lipped but some transparency helps the
> situation.
>
> I wonder if DHS is involved yet?
>
> On 9/27/2021 1:48 PM, Jay Hennigan via VoiceOps wrote:
> > On 9/27/21 13:30, Darren via VoiceOps wrote:
> >> I know it’s hard to be patient but I can’t imagine they’re NOT all
> >> hands on deck.
> >>
> >> The reality is probably that the DDoS attack is now so big, they
> >> can’t handle it on their own, so they’re scrambling to contract out
> >> with another provider who can handle it. That would explain why the
> >> BGP routes they advertise have shifted. These DDoS products typically
> >> take weeks to setup, so they’re likely having to scramble. I’ll be
> >> surprised if this does NOT continue tomorrow (unfortunately).
> >
> > From my understanding this is not your typical volumetric DDoS but
> > something specific to SIP or VoIP and thus the typical scrubbing
> > services aren't going to be effective against the voice side of things.
> >
> > Obviously they are keeping things close to the vest in order not to
> > give too much information to the bad guys but I agree that it may take
> > some time to resolve.
> >
> >> *From: *VoiceOps <voiceops-bounces at voiceops.org> on behalf of Carlos
> >> Alvarez <caalvarez at gmail.com>
> >> *Date: *Monday, September 27, 2021 at 1:23 PM
> >
> >> Generic SIP client here, and the ongoing "continue to investigate"
> >> notices are infuriatingly like "we have no damn clue what we're
> >> doing."  Try explaining to customers why it's not "our fault*" and
> >> that there's no way to estimate a repair time.
> >
> > I think the ongoing "continue to investigate" messages are fine.
> > They're obviously dealing with a major incident and trying their best
> > to keep their customers informed. This IMHO beats silence.
> >
> >> *Our fault for choosing them I guess, but not something we can fix in
> >> minutes.
> >
> > The same thing could and has affected others. Voip.ms
> <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fVoip.ms&c=E,1,Fp6Nhg6BP8_CqPyCOWiaM9wOMsCx0CCgsZJDSqGHmgIdSMb0YsiF_gJCAjs0_Y0nT7F9JY-rWJCokZTX57EPLWMlERlN6MAhKatc-HqS4CpBO4xjYJZNCGIK&typo=1&ancr_add=1>
> has been dealing
> > with a similar attack for at least a week. We've had excellent service
> > from Bandwidth for years and I trust that they will be able to get
> > through this as well as anyone.
> >
> > It's the nature of the legacy PSTN that redundant providers or fast
> > failover for inbound calling isn't (yet) a thing.
> >
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