[VoiceOps] Splitting voice and SMS

[Matthew Duggan]

Hi There,

Twilio Gold Partner here. If they port the number to Twilio then using Twilio Programmable Voice they calls could be forwarded either via sip or pstn back to yourselves.

They would have to pay Twilio the Egress cost. Feel free to message me offline for further assistance.

Best Regards,


Matthew Duggan | Head of DevOps
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From: VoiceOps <voiceops-bounces at voiceops.org> on behalf of Jorge Guntanis via VoiceOps <voiceops at voiceops.org>
Sent: Wednesday, August 17, 2022 11:04:12 PM
To: Carlos Alvarez <caalvarez at gmail.com>
Cc: VoiceOps <voiceops at voiceops.org>
Subject: Re: [VoiceOps] Splitting voice and SMS


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If they are already in twilio, they can create a SIP Trunk where you'd connect to to get the inbound calls.
That way SMS stays at twilio and voice goes to you.

I'm not aware of another way to do it cleanly.

El mié, 17 de ago. de 2022 3:56 p. m., Carlos Alvarez via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> escribió:
We had an odd customer request, via a vendor trying to provide them with automated scheduling services via SMS.  They are asking us to "release the SSID" to allow them to do SMS on the number, but we keep the voice.  I'm unaware of this ability, and they even said that so far, most carriers won't even discuss it with them.

Their service rides on the Twilio API, and I *think* Twilio uses Bandwidth.  This number is currently with Bandwidth.  So I don't know if that might make a difference.
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