[VoiceOps] Numbers listed as spam by Hiya

[Carlos Alvarez]

How?  I have no idea, all I can tell you is the experience we see.  Maybe
Fred's comment has some merit if Peerless is either allowing actual spam,
or re-assigning numbers too quickly (for new numbers).

Your porting experience is something I haven't seen, but we haven't
mass-moved numbers in a long time.  If Peerless is the common denominator...

Oh, wait, have you checked the attestation level for these calls?  Are the
calls with a Peerless DID going out via Peerless?


On Wed, Aug 24, 2022 at 7:33 AM Dovid Bender <dovid at telecurve.com> wrote:

> How is Bandwidth on top of this? We currently have about 18k DID’s with
> peerless. The issue is since most are DID’s that were allocated to
> Peerless, even if we port them out they will still be spam. Two interesting
> numbers come to mind
> 1) My personal number (which I never use for CLI)  was form RNK. I ported
> the number to a LEC in NYC and then eventually to Peerless. Once RNK went
> away the range it was in was re-assigned to Peerless. That number is listed
> as spam.
> 2) I have another personal number that started at Verizon and was ported
> to Peerless. That number is NOT listed as spam.
>
> The short term solution seems to be to get DIDs whose range is not
> defaulted as spam and then port them to Peerless/Telnyx etc.
>
> On Wed, Aug 24, 2022 at 10:16 Carlos Alvarez via VoiceOps <
> voiceops at voiceops.org> wrote:
>
>> We've had a lot of numbers from thinQ show up as spam right away, and a
>> small number from Bandwidth.  Generally though, Bandwidth is pretty good on
>> this.  It's possible (not an accusation) that the aggregators are recycling
>> numbers quickly.  We have a couple of customers who do legit outbound
>> business dialing and get marked as spam, so they rotate a lot of numbers.
>> This creates the problem if we or our carrier were to sell any of those to
>> others too soon.
>>
>> I don't know what your volume is, but for us Bandwidth was far less
>> expensive than Telnyx.  Around 8k DIDs and half a million minutes.  Pretty
>> small, but within the BW minimums.
>>
>>
>> On Wed, Aug 24, 2022 at 7:04 AM Dovid Bender via VoiceOps <
>> voiceops at voiceops.org> wrote:
>>
>>> Hi,
>>>
>>> We primarily purchase numbers from Telnyx and Peerless. Lately any
>>> number that we purchase is automatically listed as spam. I searched through
>>> both of their stocks for random numbers in random area codes (50+ numbers)
>>> and every time Hiya says it's likely SPAM. I presume they are marking any
>>> carrier where it's easy to get numbers spam. Has anyone fought back against
>>> this or are people just going with larger carriers like inteliquent/VZ etc?
>>>
>>> Regards,
>>>
>>> Dovid
>>>
>>>
>>>
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