[VoiceOps] Call completion errors (503) from multiple carriers
Carlos Alvarez
caalvarez at gmail.com
Tue Aug 30 15:20:13 EDT 2022
THANKS! And glad to see someone here from BW.
On Tue, Aug 30, 2022 at 12:17 PM James Milko <jmilko at bandwidth.com> wrote:
> Hey Carlos. We looked at this and it looks to be specific to your
> account. I had the NOC poke the TAC to take a look at your ticket.
>
> JM
>
> On Tue, Aug 30, 2022, 3:08 PM Carlos Alvarez via VoiceOps <
> voiceops at voiceops.org> wrote:
>
>> This is ongoing, and affecting BW to multiple destination carriers. We
>> are not on prepaid with BW.
>>
>> There is a known BW issue to T-Mobile, but this is to other carriers.
>>
>>
>>
>> On Tue, Aug 30, 2022 at 12:05 PM Izzy Goldstein - TeleGo <
>> igoldstein at telego.net> wrote:
>>
>>> Thinq had an issue this morning, which was resolved
>>> they had a issue applying the balance to accounts, so calls were
>>> rejected with a 503 funds required
>>>
>>> i dont have any issues with bandwidth
>>>
>>> On Tue, Aug 30, 2022 at 3:01 PM Carlos Alvarez via VoiceOps <
>>> voiceops at voiceops.org> wrote:
>>>
>>>> We are suddenly seeing a lot of this seemingly nationwide from
>>>> Bandwidth and thinQ (which is a multi-carrier aggregator). Anyone else?
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>>>
>>>
>>> --
>>>
>>> Izzy Goldstein
>>>
>>> Chief Technology Officer - DevOps Master
>>>
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>>>
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