[VoiceOps] +1 368 997 Exchange shows as "Assigned" but not "In Service" (Canada)

Peter Beckman beckman at angryox.com
Wed Dec 7 00:59:13 EST 2022


Customer says "I cannot call +1 368 997 xxxx"

Indeed, 5 termination carriers all reject the call.

CNA Reports that 368-997 is "Assigned" to TELUS but not "In Service" as of
2022-12-06: https://cnac.ca/data/COCodeStatus_NPA368.htm (filter by
Exchange Area of "Calgary")

It would seem that the carrier's rejection of the call is reasonable and
sound, since the NXX is NOT "In Service."

Who screwed up here?

     A) TELUS by not notifying CNA it was issuing 368-997 numbers to real customers

     B) Terminating Carriers by not adding "Assigned" NPA-NXX to their decks

     C) Yer mom

     D) Someone else

And how does one influence the situation's repair? E.g. Termination cannot
happen until the CNA updates the NXX Status, and only TELUS can update the
NXX Status since it is assigned to them, so only TELUS can fix this, and if
it is TELUS, who knows who in TELUS can get this fixed and how quickly?

Beckman
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Peter Beckman                                                  Internet Guy
beckman at angryox.com                                https://www.angryox.com/
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