[VoiceOps] +1 368 997 Exchange shows as "Assigned" but not "In Service" (Canada)

[Peter Beckman]

At least one of the carriers figured out what the issue was and sent us an
updated termination rate deck. The other 4 are still "trying to figure out"
why calls are being rejected.

Argh, telecommunications!

Beckman

On Wed, 7 Dec 2022, Peter Beckman via VoiceOps wrote:

> Customer says "I cannot call +1 368 997 xxxx"
>
> Indeed, 5 termination carriers all reject the call.
>
> CNA Reports that 368-997 is "Assigned" to TELUS but not "In Service" as of
> 2022-12-06: https://cnac.ca/data/COCodeStatus_NPA368.htm (filter by
> Exchange Area of "Calgary")
>
> It would seem that the carrier's rejection of the call is reasonable and
> sound, since the NXX is NOT "In Service."
>
> Who screwed up here?
>
>    A) TELUS by not notifying CNA it was issuing 368-997 numbers to real 
> customers
>
>    B) Terminating Carriers by not adding "Assigned" NPA-NXX to their decks
>
>    C) Yer mom
>
>    D) Someone else
>
> And how does one influence the situation's repair? E.g. Termination cannot
> happen until the CNA updates the NXX Status, and only TELUS can update the
> NXX Status since it is assigned to them, so only TELUS can fix this, and if
> it is TELUS, who knows who in TELUS can get this fixed and how quickly?

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Peter Beckman                                                  Internet Guy
beckman at angryox.com                                https://www.angryox.com/
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