[VoiceOps] VoIP is a restricted business?

[Carlos Alvarez]

I'm not aware of some VoIP banking issue in the US, but you didn't specify
the country.  I've never heard of Wise.  But I don't think "VoIP" is an
industry, category, or business type.  We always choose "telecom" as the
type.  Paypal and Amex recently made a change where if you choose telecom
as your industry, you cannot use Paypal enhanced payments (new system)
along with Amex and with third party billing solutions.  What a weird
combo, and a pain.  We appealed and have no response, but someone just told
me yesterday that they paid with an Amex.

Individual companies may have their own policies, like this.  Wells Fargo
and Chase, I can tell you from experience, is happy to have our business.


On Wed, Jan 5, 2022 at 6:12 AM Oren Yehezkely <orenyny at gmail.com> wrote:

> Hello,
>
> Happy New Year everyone.
>
> I recently became aware of the fact that banks (and financial
> institutions) define any business that merely mentions the word VoIP as
> restricted. Meaning they would not allow such a business to work with them.
> As if VoIP is some kind of an illegal substance.
> I am confident that when it comes to larger players they are not defined
> as a VoIP business...
>
> One company (Wise/Wisetransfer) even claimed that their regulation
> requires them to do that.
>
> I wonder if you have any more information and how do you deal with this.
>
> Thanks,
> Oren
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