[VoiceOps] Caller ID Spoofing Fraud

[Brian Turnbow]

Hi 

Not sure about where you are but here in Italy if you are the provider for the number being abused you can open the fraud claim.
In the sense that if a number from one of your number blocks is being spoofed, you are required to report the improper use of the number when you become aware of such usage.
This registers the complaint and can start the traceback etc. and helps indemnify you in case anything bad does happen from the spoofing.
It's a number assigned to you,  you knew it was being abused and did not do anything about it ? 
Is  not a conversation I would like to have with the authorities here.

Brian





> -----Original Message-----
> From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Mark Wiles
> Sent: Tuesday, January 25, 2022 4:29 PM
> To: Nate Burke <nate at blastcomm.com>; voiceops at voiceops.org
> Subject: Re: [VoiceOps] Caller ID Spoofing Fraud
> 
> Having been down this path.. yes sir.
> 
> 
> -----Original Message-----
> From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Nate
> Burke
> Sent: Tuesday, January 25, 2022 10:11 AM
> To: voiceops at voiceops.org
> Subject: [VoiceOps] Caller ID Spoofing Fraud
> 
> One of my customers is having his Caller ID number spoofed when a
> fraudster calls his Payroll company, and is trying to get the payroll company to
> make changes to his account.  The Payroll company does make a return call to
> verify a password with my customer, so no fraud has happened yet.
> 
> There is nothing that I can do for my customer to assist with this, since I'm
> not involved anywhere in the call path, correct?  The payroll company would
> have to open a fraud report with their carrier for any investigation?
> 
> Nate Burke
> Blast Communications
> 
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