[VoiceOps] Lack of Sandbox

[Mike Hammett]

Great idea. 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 



----- Original Message -----

From: "Mary Lou Carey via VoiceOps" <voiceops at voiceops.org> 
To: "Mike Johnston" <mjohnston at wiktel.com> 
Cc: voiceops at voiceops.org 
Sent: Wednesday, October 12, 2022 1:53:39 PM 
Subject: Re: [VoiceOps] Lack of Sandbox 

Maybe this suggestion should be made to NENA and the National 911 
administrators. They may not know it's a problem. 

MARY LOU CAREY 
BackUP Telecom Consulting 
Office: 615-791-9969 
Cell: 615-796-1111 

On 2022-10-12 01:22 PM, Mike Johnston via VoiceOps wrote: 
> I wish more 911 systems had a 933 number. I've made actual 911 calls 
> for testing purposes more times than I can remember. I always call 
> the Sheriff's Office admin line first, asking if this is an alright 
> time. But sometimes my 911 call is routed to a different county than I 
> expected, and that doesn't always go so well with the dispatcher. But 
> that sort of proves why we need to do the test calls. 
> 
> On a related note, we sometimes setup a 977 number on PBX systems. 
> This will read back the number that will be outpulsed if you were to 
> call 911. There are scenarios where what you would normally want to 
> use as the outbound calling number is not the same as what you want to 
> use when calling 911 (for E911 location, callback, etc.). Our 977 
> number helps us verify we have at least that much configured 
> correctly. 
> 
> But we still would need to call 911 so a dispatcher can verify the 
> rest. 
> "Does your console say which room I am in, or which floor I am on?" 
> "Room 207, Floor 2, Entrance 4" 
> "Perfect. I'll call you back in a minute from the next room." 
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