[VoiceOps] Lack of Sandbox

[Mary Lou Carey]

Maybe this suggestion should be made to NENA and the National 911 
administrators. They may not know it's a problem.

MARY LOU CAREY
BackUP Telecom Consulting
Office: 615-791-9969
Cell: 615-796-1111

On 2022-10-12 01:22 PM, Mike Johnston via VoiceOps wrote:
> I wish more 911 systems had a 933 number.  I've made actual 911 calls
> for testing purposes more times than I can remember.  I always call
> the Sheriff's Office admin line first, asking if this is an alright
> time. But sometimes my 911 call is routed to a different county than I
> expected, and that doesn't always go so well with the dispatcher.  But
> that sort of proves why we need to do the test calls.
> 
> On a related note, we sometimes setup a 977 number on PBX systems.
> This will read back the number that will be outpulsed if you were to
> call 911.  There are scenarios where what you would normally want to
> use as the outbound calling number is not the same as what you want to
> use when calling 911 (for E911 location, callback, etc.).  Our 977
> number helps us verify we have at least that much configured
> correctly.
> 
> But we still would need to call 911 so a dispatcher can verify the 
> rest.
> "Does your console say which room I am in, or which floor I am on?"
> "Room 207, Floor 2, Entrance 4"
> "Perfect.  I'll call you back in a minute from the next room."
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