[VoiceOps] Alarm panels and how they dial DTMF digits - pots migration from DMS to Metaswitch issue

Peter Beckman beckman at angryox.com
Mon Feb 13 17:35:03 EST 2023


On Mon, 13 Feb 2023, Matthew Yaklin via VoiceOps wrote:

> What I am seeing is that the DMS was collecting the digits properly
> before the cutover. Yet our migrated to setup is having trouble. We see
> missing digits in most cases or other oddities. It does appear the alarm
> panels are dialing within DTMF specs. Duration of the DTMF is approx 95
> ms. A DTMF signal separated by a 150-200 ms pause.

  Can you modify this timing to something longer? Like 250ms tone, 250ms
  space/delay?

---------------------------------------------------------------------------
Peter Beckman                                                  Internet Guy
beckman at angryox.com                                https://www.angryox.com/
---------------------------------------------------------------------------


More information about the VoiceOps mailing list