[VoiceOps] TF number ported out/re-assigned without authorization

[David Wessell]

I'm fighting one now for a local number. The number was with BW and used
rarely. It disappeared from our account and no one was aware for 12 months.
It's now with T-Mobile and we've been told to basically piss off. That
nothing will happen..

On Tue, Mar 14, 2023 at 5:11 PM Carlos Alvarez via VoiceOps <
voiceops at voiceops.org> wrote:

>
>
> On Mar 14, 2023 at 2:03:17 PM, Peter Beckman <beckman at angryox.com> wrote:
>
>>
>> We've also put numbers into production that our carrier provided, only to
>> find out they should not have been in their inventory at all.
>>
>
> I’ve learned this lesson, hence the test calls.  But this is a new one on
> me; how often should we have to test all of our numbers??
>
> We went as far as sending test calls or SMS messages to each number in our
>> inventory about once every 2 weeks, and generate a report of numbers that
>> have failed the test (we didn't receive the inbound call or text). This
>> has
>> helped us detect issues earlier, but not prevent them.
>>
>
> That’s uglier than a Pontiac Aztek.
>
> I just hope thinQ can handle this.  Looking at our call records vs their
> TF number history, it’s clear when it was ours, then taken, then given out
> again.  I believe someone else on the list suggested that previous
> ownership is superior to current ownership?  If it comes down to that,
> anyone know the process to enforce it?
>
>
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-- 

David Wessell

Owner

t: 828.575.0030 ext 101

e: david at ringfree.com  |  w: ringfree.com <http://www.ringfree.com/>
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