[VoiceOps] TF number ported out/re-assigned without authorization
caalvarez at gmail.com
Tue Mar 14 17:10:31 EDT 2023
On Mar 14, 2023 at 2:03:17 PM, Peter Beckman <beckman at angryox.com> wrote:
> We've also put numbers into production that our carrier provided, only to
> find out they should not have been in their inventory at all.
I’ve learned this lesson, hence the test calls. But this is a new one on
me; how often should we have to test all of our numbers??
We went as far as sending test calls or SMS messages to each number in our
> inventory about once every 2 weeks, and generate a report of numbers that
> have failed the test (we didn't receive the inbound call or text). This has
> helped us detect issues earlier, but not prevent them.
That’s uglier than a Pontiac Aztek.
I just hope thinQ can handle this. Looking at our call records vs their TF
number history, it’s clear when it was ours, then taken, then given out
again. I believe someone else on the list suggested that previous
ownership is superior to current ownership? If it comes down to that,
anyone know the process to enforce it?
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