[VoiceOps] A2P-aaS

[chris]

+1

On Thu, Sep 7, 2023, 4:31 PM Alex Balashov via VoiceOps <
voiceops at voiceops.org> wrote:

> I have a purely internal portal application that is used to send SMS
> notifications about customer monitoring incidents and emergencies about...
> twice a month. Maybe 5-10 messages per month total, across several
> associates combined. It's all done through Twilio's SMS API.
>
> There is not enough Prozac, pot, liquor, etc. in the world that's going to
> make me log into Twilio's portal and do their campaign enrollment. For
> these negligible volumes of purely internal notification traffic, a pure
> cost centre, not customer-facing anything, etc., I just don't care, and you
> won't make me care.
>
> However, these notifications are fairly essential because they allow me to
> pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3
> AM. There's no decent over-the-top alternative I can see; I have to enable
> notifications for an over-the-top messaging application as a whole, the
> last thing I want to do.
>
> So, there's a business opportunity here for an SMS provider who 1) offers
> a relatively straightforward REST API to send SMS and 2) will take care of
> the A2P campaign garbage aspect.
>
> I'd love if someone took that up.
>
> -- Alex
>
> --
> Alex Balashov
> Principal Consultant
> Evariste Systems LLC
> Web: https://evaristesys.com
> Tel: +1-706-510-6800
>
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