[VoiceOps] Request to block number?

Carlos Alvarez caalvarez at gmail.com
Tue Sep 19 15:01:01 EDT 2023


 That’s a real WTF right there.  “I need boundaries.”  That sounded genuine.

Also, admit it, the “manager” you needed while he was on hold was all of
you laughing your asses off and there’s no manager right?


On Sep 19, 2023 at 10:31:53 AM, Christopher Aloi <ctaloi at gmail.com> wrote:

> Here is another link if that one didn't work -
>
>
> https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023%5FSeptember%5F19%5F095014%5FEST-EDT%5FInbound%5F4845791377%5F7169616161%5F714
>
> On Tue, Sep 19, 2023 at 1:19 PM Christopher Aloi <ctaloi at gmail.com> wrote:
>
>> I appreciate the concern, and the thought crossed our minds.  He called
>> twice and once ended up in sales and once in support and he didn't seem to
>> be interested in who he spoke with.
>>
>> Here is a recording of the call..
>>
>>
>> https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layouts/15/stream.aspx?id=%2Fpersonal%2Fcaloi%5Fvaspian%5Fcom%2FDocuments%2F2023%5FSeptember%5F19%5F095014%5FEST%2DEDT%5FInbound%5F4845791377%5F7169616161%5F714%2Emp3&ga=1
>>
>>
>>
>> On Tue, Sep 19, 2023 at 1:12 PM Carlos Alvarez via VoiceOps <
>> voiceops at voiceops.org> wrote:
>>
>>> Is it possible that he’s fixated on a specific employee?  Not to be
>>> alarmist, but it’s worth asking around.  I once had a situation where I
>>> noticed some crazy calling activity in a log, just by coincidence, and
>>> found that an employee was being stalked/harassed.
>>>
>>> On Sep 19, 2023 at 10:08:33 AM, Christopher Aloi via VoiceOps <
>>> voiceops at voiceops.org> wrote:
>>>
>>>> Ha!  He did say "he has no self control".  Maybe just someone with some
>>>> mental challenges.
>>>>
>>>> On Tue, Sep 19, 2023 at 1:05 PM Alex Balashov via VoiceOps <
>>>> voiceops at voiceops.org> wrote:
>>>>
>>>>> Does your company provide anything of interests to addicts, or anyone
>>>>> with a compulsive habit they are trying to kick? (e.g. compulsive shopping
>>>>> for new VoIP handsets)
>>>>>
>>>>> > On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps <
>>>>> voiceops at voiceops.org> wrote:
>>>>> >
>>>>> > Hey All,
>>>>> >
>>>>> > I have a new one.
>>>>> >
>>>>> > We (hosted phone provider) have received three calls today from an
>>>>> individual asking us to block him from calling our company.  I can't figure
>>>>> out his end game.  He's tried multiple times and didn't explain why when
>>>>> questioned.  He said multiple times he wanted his number to be blocked from
>>>>> calling our company.
>>>>> >
>>>>> > Thoughts?
>>>>> >
>>>>> > Could it be a social engineering attempt?  What for?
>>>>> >
>>>>> > Chris
>>>>> >
>>>>> >
>>>>> > _______________________________________________
>>>>> > VoiceOps mailing list
>>>>> > VoiceOps at voiceops.org
>>>>> > https://puck.nether.net/mailman/listinfo/voiceops
>>>>>
>>>>> --
>>>>> Alex Balashov
>>>>> Principal Consultant
>>>>> Evariste Systems LLC
>>>>> Web: https://evaristesys.com
>>>>> Tel: +1-706-510-6800
>>>>>
>>>>> _______________________________________________
>>>>> VoiceOps mailing list
>>>>> VoiceOps at voiceops.org
>>>>> https://puck.nether.net/mailman/listinfo/voiceops
>>>>>
>>>> _______________________________________________
>>>> VoiceOps mailing list
>>>> VoiceOps at voiceops.org
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>>>>
>>> _______________________________________________
>>> VoiceOps mailing list
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>>
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