[VoiceOps] Request to block number?

Wed Sep 20 13:02:45 EDT 2023

Hello Alex,

Thanks for the clarification. I don't want to start a legal discussion; in the end we are probably no lawyers. 😉 

yes, at least in German/European law this are two different things. Its of course much easier to record a call, especially if one side (like the customer) give consent to it. This happens all the time e.g. for purchases or quality assurance calls, similar as in the US I assume.

Sharing a recorded call publicly is another thing, and more restricted for obvious reasons.

Cheers,

Henning

-- 
Henning Westerholt – https://skalatan.de/blog/
Kamailio services – https://gilawa.com

> -----Original Message-----
> From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Alex
> Balashov via VoiceOps
> Sent: Mittwoch, 20. September 2023 18:07
> To: VoiceOps <voiceops at voiceops.org>
> Subject: Re: [VoiceOps] Request to block number?
> 
> I thought I stated the recording law accurately?
> 
> I think Henning was inquiring not so much about the legality of recording per
> se (which you have accurately addressed) as publicising the recording. As far
> as I know, US state and federal laws do not have a specific statute against this
> as long as the recording was legally made in the first place.
> 
> -- Alex
> 
> > On Sep 20, 2023, at 12:03 PM, Carlos Alvarez via VoiceOps
> <voiceops at voiceops.org> wrote:
> >
> > I’m surprised that you’re not aware of the laws on this (or lack of).  There are
> only a small number of states with all party consent laws, most are single
> party.  You just can’t record a third-party conversation where you are not
> involved, and they don’t know you’re recording.
> >
> > It leads to a complexity that I’m trying to help a customer with now.  What if
> someone in AZ (single party) calls a person in CA (all party)?  Further, what if
> the server is in AZ, but the caller is in an all party state, and they call a single
> party state?  Etc.
> >
> >
> > On Sep 20, 2023 at 2:16:02 AM, Alex Balashov via VoiceOps
> <voiceops at voiceops.org> wrote:
> >> Under US law, if the recording was obtained lawfully (that is, if consent was
> obtained from both parties, or if the US state in question does it require
> consent from both parties, only one party), there is no specific prohibition
> against publicising it that I'm aware of.
> >>
> >> —
> >> Sent from mobile, apologies for brevity and errors.
> >>
> >>> On Sep 20, 2023, at 3:52 AM, Henning Westerholt via VoiceOps
> <voiceops at voiceops.org> wrote:
> >>>
> >>>  Hello,
> >>>
> >>> kind of interesting that you post a recording of incoming call publicly on
> this list. For the record, I did not listen to it.
> >>> Under German law this would be probably a criminal offence with a
> penalty of 2 up to 5 years prison, depending on your position and how serious
> the infringement is.
> >>>
> >>> About the US laws you know of course better, I was just surprised.
> >>>
> >>> Cheers,
> >>>
> >>> Henning
> >>>
> >>> --
> >>> Henning Westerholt – https://skalatan.de/blog/ Kamailio services –
> >>> https://gilawa.com
> >>>
> >>> From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of
> >>> Christopher Aloi via VoiceOps
> >>> Sent: Dienstag, 19. September 2023 19:32
> >>> To: Carlos Alvarez <caalvarez at gmail.com>
> >>> Cc: VoiceOps <voiceops at voiceops.org>
> >>> Subject: Re: [VoiceOps] Request to block number?
> >>>
> >>> Here is another link if that one didn't work -
> >>>
> >>>
> https://www.icloud.com/iclouddrive/0dff3yxAUUyWu_Nd9ddlMGY8w#2023
> %5F
> >>> September%5F19%5F095014%5FEST-
> EDT%5FInbound%5F4845791377%5F716961616
> >>> 1%5F714
> >>>
> >>> On Tue, Sep 19, 2023 at 1:19 PM Christopher Aloi <ctaloi at gmail.com>
> wrote:
> >>> I appreciate the concern, and the thought crossed our minds.  He called
> twice and once ended up in sales and once in support and he didn't seem to be
> interested in who he spoke with.
> >>>
> >>> Here is a recording of the call..
> >>>
> >>> https://vaspian-my.sharepoint.com/personal/caloi_vaspian_com/_layout
> >>>
> s/15/stream.aspx?id=%2Fpersonal%2Fcaloi%5Fvaspian%5Fcom%2FDocume
> nts%
> >>>
> 2F2023%5FSeptember%5F19%5F095014%5FEST%2DEDT%5FInbound%5F4
> 845791377%
> >>> 5F7169616161%5F714%2Emp3&ga=1
> >>>
> >>>
> >>>
> >>> On Tue, Sep 19, 2023 at 1:12 PM Carlos Alvarez via VoiceOps
> <voiceops at voiceops.org> wrote:
> >>> Is it possible that he’s fixated on a specific employee?  Not to be alarmist,
> but it’s worth asking around.  I once had a situation where I noticed some
> crazy calling activity in a log, just by coincidence, and found that an employee
> was being stalked/harassed.
> >>>
> >>> On Sep 19, 2023 at 10:08:33 AM, Christopher Aloi via VoiceOps
> <voiceops at voiceops.org> wrote:
> >>> Ha!  He did say "he has no self control".  Maybe just someone with some
> mental challenges.
> >>>
> >>> On Tue, Sep 19, 2023 at 1:05 PM Alex Balashov via VoiceOps
> <voiceops at voiceops.org> wrote:
> >>> Does your company provide anything of interests to addicts, or
> >>> anyone with a compulsive habit they are trying to kick? (e.g.
> >>> compulsive shopping for new VoIP handsets)
> >>>
> >>> > On Sep 19, 2023, at 12:52 PM, Christopher Aloi via VoiceOps
> <voiceops at voiceops.org> wrote:
> >>> >
> >>> > Hey All,
> >>> >
> >>> > I have a new one.
> >>> >
> >>> > We (hosted phone provider) have received three calls today from an
> individual asking us to block him from calling our company.  I can't figure out
> his end game.  He's tried multiple times and didn't explain why when
> questioned.  He said multiple times he wanted his number to be blocked from
> calling our company.
> >>> >
> >>> > Thoughts?
> >>> >
> >>> > Could it be a social engineering attempt?  What for?
> >>> >
> >>> > Chris
> >>> >
> >>> >
> >>> > _______________________________________________
> >>> > VoiceOps mailing list
> >>> > VoiceOps at voiceops.org
> >>> > https://puck.nether.net/mailman/listinfo/voiceops
> >>>
> >>> --
> >>> Alex Balashov
> >>> Principal Consultant
> >>> Evariste Systems LLC
> >>> Web: https://evaristesys.com
> >>> Tel: +1-706-510-6800
> >>>
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> >> _______________________________________________
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> 
> --
> Alex Balashov
> Principal Consultant
> Evariste Systems LLC
> Web: https://evaristesys.com
> Tel: +1-706-510-6800
> 
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