[VoiceOps] Scam Caller - course of action for service provider?

[Peter Beckman]

Contact the FBI. They investigate fraud like this. Your local FBI Field
Office is usually the best place to start.

     Contact the FBI at (202) 324-3000, or online at www.fbi.gov or
     tips.fbi.gov. Contact the Department of Health and Human Services, Office
     of the Inspector General at 1-800-HHS-TIPS, or online at www.oig.hhs.gov.
     Contact the Internet Crime Complaint Center (IC3) online at www.ic3.gov.

     - https://www.justice.gov/criminal-fraud/report-fraud

Also

     - https://www.fbi.gov/how-we-can-help-you/safety-resources/scams-and-safety

Beckman

On Tue, 26 Sep 2023, Christopher Aloi via VoiceOps wrote:

> Hey All,
>
> We have a customer who came on board and used our hosted phone service.
> They made it through our "know your customer process" by
> misrepresenting themselves.  They were actually referred by another
> customer.  24 hours into their service with us one of our carriers flagged
> their calls.  I started digging into their traffic and learned they are
> running a scam to convince elderly folks to give up their credit card
> information.  It makes me sick to think this was on my network.  I have
> obviously terminated their service.  I would like to take this to the
> authorities.  I have call recordings and KYC information.  Thoughts on
> where to start?
>
> Chris
>

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Peter Beckman                                                  Internet Guy
beckman at angryox.com                                https://www.angryox.com/
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