[VoiceOps] Spike in customers numbers showing SPAM?

[Carlos Alvarez]

 Well that is ultra crappy.  I checked a couple of the problem numbers and
some were showing blocked CNAM.  Now, we never do this as a policy, but I
figured somehow we screwed those up.  Guess not.  I wonder what they’d
charge us if I just submit an update for all numbers.


On Feb 1, 2024 at 1:45:10 PM, Todd Wolf <twolf at wolftechgroup.com> wrote:

> apparently they have started using a different ULC that has impacted CNAM
> settings....we had hundreds of numbers that we needed to manual submit new
> CNAM settings with them because it made them start to show as "Bandwidth"
> or Private and our customers where getting there outgoing calls flagged as
> potential spam by the party they were calling.
>
>
> ------------------------------
> *From:* VoiceOps <voiceops-bounces at voiceops.org> on behalf of Carlos
> Alvarez via VoiceOps <voiceops at voiceops.org>
> *Sent:* Thursday, February 1, 2024 3:16 PM
> *To:* VoiceOps <voiceops at voiceops.org>
> *Subject:* Re: [VoiceOps] Spike in customers numbers showing SPAM?
>
> I just looked up the last few customer reports of this, and all of them
> are Bandwidth numbers.
>
>
> On Feb 1, 2024 at 12:05:25 PM, Todd Wolf <twolf at wolftechgroup.com> wrote:
>
> This has affected TNs we use Bandwidth for and apparently they have
> changed how certain LATA are sourced for CNAM which caused them to present
> as “Bandwidth” so people were reporting as SPAM.. I was told it affected There
> have been changes with DIDs in LATAs 973 (Palm Springs, CA), 342
> (Marquette, MI), and 120 (Portland, ME) Rate Centers.
> Sent from my iPhone
>
> Todd Wolf
>
> Wolf Technology Group
>
>
>
> On Feb 1, 2024, at 2:01 PM, Adam Miller via VoiceOps <
> voiceops at voiceops.org> wrote:
>
> 
> We have seen it as well, primarily with Verizon.
>
> Sent via mobile
> Adam Miller
> SimSIP, LLC
> ------------------------------
> *From:* VoiceOps <voiceops-bounces at voiceops.org> on behalf of Carlos
> Alvarez via VoiceOps <voiceops at voiceops.org>
> *Sent:* Thursday, February 1, 2024 12:39:25 PM
> *To:* VoiceOps <voiceops at voiceops.org>
> *Subject:* Re: [VoiceOps] Spike in customers numbers showing SPAM?
>
> Caution: This email originated from outside SimSIP, LLC. Do not click
> links or open attachments unless you recognize the sender and know the
> content is safe. If this is a phishing email, please delete the message.
>
> We’ve had more reports of this than usual, suddenly.  For us it feels more
> related to T-Mobile, but I haven’t carefully tracked it.
>
>
> On Feb 1, 2024 at 10:57:27 AM, Christopher Aloi via VoiceOps <
> voiceops at voiceops.org> wrote:
>
> Hey All,
>
> Anyone else seeing a spike in customers reporting their numbers are
> showing as SPAM?  I have a number of customers who popped up over the last
> seven days with this problem.  I am also hearing some of our internal
> numbers are coming up this way.  It seems a lot of these calls are ending
> with Verizon Wireless.  My calls all have A level attestation.  I am in
> Upstate NY and most of these calls are as well.  I have directed customers
> to the free caller registry in the past, but this sudden spike feels
> alarming.
>
> Chris
>
>
>
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