[VoiceOps] Stale Caller ID

[Shawn L]

Unfortunately, you're at the mercy of the call-ed party's carrier.  A lot
of providers maintain their own database, and only periodically update it.
I suspect this is a hold-over from when dips were expensive.  That carrier
may, or may not update their databases regularly.  For esample when I call
one of our consultants, my caller id comes up on his phone as the person
who had my DID 20+ years ago, well before we had a relationship with the
consultant.  The correct information is being sent from our switch, and
Neustar has the correct information, but his provider (I think verizon) is
sending something that's completely wrong.

On Fri, Nov 1, 2024 at 2:21 PM Mike Hammett via VoiceOps <
voiceops at voiceops.org> wrote:

> Sorry, you're right.
>
>
> CNAM
>
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
> ----- Original Message -----
> From: "Alex Balashov via VoiceOps" <voiceops at voiceops.org>
> To: "VoiceOps" <voiceops at voiceops.org>
> Sent: Friday, November 1, 2024 1:06:45 PM
> Subject: Re: [VoiceOps] Stale Caller ID
>
> Caller ID, or calling name (CNAM)?
>
> > On Nov 1, 2024, at 1:52 pm, Mike Hammett via VoiceOps <
> voiceops at voiceops.org> wrote:
> >
> > How common is how stale of caller ID data? We have a customer that is
> complaining that they're getting the wrong data on their phone. They insist
> it's not a local directory. We've verified it works fine on other providers.
> >
> >
> >
> > -----
> > Mike Hammett
> > Intelligent Computing Solutions
> > http://www.ics-il.com
> >
> >
> >
> > Midwest Internet Exchange
> > http://www.midwest-ix.com
> >
> > _______________________________________________
> > VoiceOps mailing list
> > VoiceOps at voiceops.org
> > https://puck.nether.net/mailman/listinfo/voiceops
>
> --
> Alex Balashov
> Principal Consultant
> Evariste Systems LLC
> Web: https://evaristesys.com
> Tel: +1-706-510-6800
>
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