[VoiceOps] Stale Caller ID

[Alex Balashov]

Ironically, the most common solution is to cache the data, and correct certain entries on your end and give them an infinite lifetime.

Over time, this adds another layer of distortion to the data.

Third-party CNAM providers who go "above and beyond" the carrier directory landscape can get really creative with where they source the data. Someone once joked to me that they get some of their data from Facebook and Ashley Madison. I'm not convinced they were entirely kidding.

-- Alex

> On Nov 1, 2024, at 2:30 pm, Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote:
> 
> Very common, and as you are finding, annoying and problematic.  I’m not aware of a solution.
> 
> 
> On Nov 1, 2024 at 10:52:32 AM, Mike Hammett via VoiceOps <voiceops at voiceops.org> wrote:
>> How common is how stale of caller ID data? We have a customer that is complaining that they're getting the wrong data on their phone. They insist it's not a local directory. We've verified it works fine on other providers.
>> 
>> 
>> 
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>> 
>> 
>> 
>> Midwest Internet Exchange
>> http://www.midwest-ix.com
>> 
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-- 
Alex Balashov
Principal Consultant
Evariste Systems LLC
Web: https://evaristesys.com
Tel: +1-706-510-6800