[VoiceOps] Stale Caller ID

[Kidd Filby]

In US PSTN-speak…. CallerID/name is a terminating feature, unlike Canada
which is an Originating feature (data sent from caller). Until that
changes, we are at the mercy of cached data by providers who don’t
refresh/update their data. Unless Everyone dips the same exact database,
which I don’t see happening anytime soon, there will be inconsistencies
between carriers/providers.

Kidd Filby
661.557.5640 (C)
http://www.linkedin.com/in/kiddfilby




On Fri, Nov 1, 2024 at 12:47 chris via VoiceOps <voiceops at voiceops.org>
wrote:

> It's too bad ENUM never took off. Would have been great to dip the number
> get direct sip uri, get a url/pointer to caller id/cnam data etc. Not to
> mention direct peering without so many hops.
>
> - chris
>
>
> On Fri, Nov 1, 2024, 2:29 PM Shawn L via VoiceOps <voiceops at voiceops.org>
> wrote:
>
>> Unfortunately, you're at the mercy of the call-ed party's carrier.  A lot
>> of providers maintain their own database, and only periodically update it.
>> I suspect this is a hold-over from when dips were expensive.  That carrier
>> may, or may not update their databases regularly.  For esample when I call
>> one of our consultants, my caller id comes up on his phone as the person
>> who had my DID 20+ years ago, well before we had a relationship with the
>> consultant.  The correct information is being sent from our switch, and
>> Neustar has the correct information, but his provider (I think verizon) is
>> sending something that's completely wrong.
>>
>> On Fri, Nov 1, 2024 at 2:21 PM Mike Hammett via VoiceOps <
>> voiceops at voiceops.org> wrote:
>>
>>> Sorry, you're right.
>>>
>>>
>>> CNAM
>>>
>>>
>>>
>>>
>>> -----
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> http://www.ics-il.com
>>>
>>>
>>>
>>> Midwest Internet Exchange
>>> http://www.midwest-ix.com
>>>
>>> ----- Original Message -----
>>> From: "Alex Balashov via VoiceOps" <voiceops at voiceops.org>
>>> To: "VoiceOps" <voiceops at voiceops.org>
>>> Sent: Friday, November 1, 2024 1:06:45 PM
>>> Subject: Re: [VoiceOps] Stale Caller ID
>>>
>>> Caller ID, or calling name (CNAM)?
>>>
>>> > On Nov 1, 2024, at 1:52 pm, Mike Hammett via VoiceOps <
>>> voiceops at voiceops.org> wrote:
>>> >
>>> > How common is how stale of caller ID data? We have a customer that is
>>> complaining that they're getting the wrong data on their phone. They insist
>>> it's not a local directory. We've verified it works fine on other providers.
>>> >
>>> >
>>> >
>>> > -----
>>> > Mike Hammett
>>> > Intelligent Computing Solutions
>>> > http://www.ics-il.com
>>> >
>>> >
>>> >
>>> > Midwest Internet Exchange
>>> > http://www.midwest-ix.com
>>> >
>>> > _______________________________________________
>>> > VoiceOps mailing list
>>> > VoiceOps at voiceops.org
>>> > https://puck.nether.net/mailman/listinfo/voiceops
>>>
>>> --
>>> Alex Balashov
>>> Principal Consultant
>>> Evariste Systems LLC
>>> Web: https://evaristesys.com
>>> Tel: +1-706-510-6800
>>>
>>> _______________________________________________
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