[cisco-voip] RTMT DB error

[Wes Sisk]

Seen this happen before when:

The Process performance object has become disabled in the system, and 
did not show up in
Perfmon. After following the fix in Microsoft KB article 248993, 
restarting the Remote
Registry service, and restarting Cisco RIS Data Collector service, the 
information showed
up as expected in RTMT.

/Wes

Mike Armstrong wrote:

> Tried that.  Now I no longer get the DB error message, but...  Data 
> for the Publisher (addressed by IP) seems reasonable, but the 
> Subscriber (addressed by name) shows 0 registered phones (should be 
> over 200), 100% memory, 0% CPU, 0 calls in progress.  I get the same 
> result no matter how I start RTMT -- via Publisher name or IP, or 
> Subscriber name or IP.
>
> mike
>
> ----- Original Message ----- From: "Wes Sisk" <wsisk at cisco.com>
> To: "Mike Armstrong" <mfa at crec.ifas.ufl.edu>
> Cc: <cisco-voip at puck.nether.net>
> Sent: Wednesday, March 16, 2005 9:00 AM
> Subject: Re: [cisco-voip] RTMT DB error
>
>
>> Mike,
>>
>> This used to happen when a CM server was removed from the cluster.  
>> We had to delete the default profile in RTMT, close out, and let it 
>> re-populate. Same applies when a CM subscriber IP changed.
>>
>> /Wes
>>
>> Mike Armstrong wrote:
>>
>>> RTMT does not appear to be able to find my Subscriber.  When RTMT 
>>> starts, it displays an error: "Unable to restore configuration! Host 
>>> name in the configuration is not defined in DB!".  I assume the host 
>>> name it's talking about is the Subscriber, since it reports 
>>> essentially nothing relative to the Subscriber, but what "DB" are 
>>> they talking about?  The Subscriber is defined in the CallManager 
>>> Publisher database, and I can't find any RTMT-specific database 
>>> anywhere.  CCM 4.1(2).
>>>
>>> Mike Armstrong
>>> UF/IFAS CREC
>>> Lake Alfred, FL
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>