[cisco-voip] RTMT DB error

[Mike Armstrong]

Should have mentioned this earlier -- works OK.  I can run perfmon on the 
Pub and monitor both Pub and Sub counters.

mike

----- Original Message ----- 
From: "Wes Sisk" <wsisk at cisco.com>
To: "Mike Armstrong" <mfa at crec.ifas.ufl.edu>
Cc: <cisco-voip at puck.nether.net>
Sent: Wednesday, March 16, 2005 5:07 PM
Subject: Re: [cisco-voip] RTMT DB error


> Can you bounce Remote Registry on the offending subscriber and then check? 
> It provides access to the counters.
>
> To verify - run perfmon on the pub.
> add counter
> point to the sub
> then try to add cpu.
>
>
> /Wes
>
> Mike Armstrong wrote:
>
>> Nope.  If I use the Windows Performance Monitor and select the 
>> RegisteredHardwarePhones counter in the Cisco CallManager performance 
>> object, I get the correct number of phones registered; similarly, %CPU, 
>> Memory, and Calls Active show reasonable values.  RTMT shows 100% memory, 
>> 0% CPU, 0 phones registered, and 0 calls in progress.  Remote Registry 
>> and Cisco RIS Data Collector services are showing as Automatic, Started.
>>
>> mike
>> ----- Original Message ----- From: "Wes Sisk" <wsisk at cisco.com>
>> To: "Mike Armstrong" <mfa at crec.ifas.ufl.edu>
>> Cc: <cisco-voip at puck.nether.net>
>> Sent: Wednesday, March 16, 2005 3:15 PM
>> Subject: Re: [cisco-voip] RTMT DB error
>>
>>
>>> Seen this happen before when:
>>>
>>> The Process performance object has become disabled in the system, and 
>>> did not show up in
>>> Perfmon. After following the fix in Microsoft KB article 248993, 
>>> restarting the Remote
>>> Registry service, and restarting Cisco RIS Data Collector service, the 
>>> information showed
>>> up as expected in RTMT.
>>>
>>> /Wes
>>>
>>> Mike Armstrong wrote:
>>>
>>>> Tried that.  Now I no longer get the DB error message, but...  Data for 
>>>> the Publisher (addressed by IP) seems reasonable, but the Subscriber 
>>>> (addressed by name) shows 0 registered phones (should be over 200), 
>>>> 100% memory, 0% CPU, 0 calls in progress.  I get the same result no 
>>>> matter how I start RTMT -- via Publisher name or IP, or Subscriber name 
>>>> or IP.
>>>>
>>>> mike
>>>>
>>>> ----- Original Message ----- From: "Wes Sisk" <wsisk at cisco.com>
>>>> To: "Mike Armstrong" <mfa at crec.ifas.ufl.edu>
>>>> Cc: <cisco-voip at puck.nether.net>
>>>> Sent: Wednesday, March 16, 2005 9:00 AM
>>>> Subject: Re: [cisco-voip] RTMT DB error
>>>>
>>>>
>>>>> Mike,
>>>>>
>>>>> This used to happen when a CM server was removed from the cluster.  We 
>>>>> had to delete the default profile in RTMT, close out, and let it 
>>>>> re-populate. Same applies when a CM subscriber IP changed.
>>>>>
>>>>> /Wes
>>>>>
>>>>> Mike Armstrong wrote:
>>>>>
>>>>>> RTMT does not appear to be able to find my Subscriber.  When RTMT 
>>>>>> starts, it displays an error: "Unable to restore configuration! Host 
>>>>>> name in the configuration is not defined in DB!".  I assume the host 
>>>>>> name it's talking about is the Subscriber, since it reports 
>>>>>> essentially nothing relative to the Subscriber, but what "DB" are 
>>>>>> they talking about?  The Subscriber is defined in the CallManager 
>>>>>> Publisher database, and I can't find any RTMT-specific database 
>>>>>> anywhere.  CCM 4.1(2).
>>>>>>
>>>>>> Mike Armstrong
>>>>>> UF/IFAS CREC
>>>>>> Lake Alfred, FL
>>>>>> _______________________________________________
>>>>>> cisco-voip mailing list
>>>>>> cisco-voip at puck.nether.net
>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>