[cisco-voip] 7914 - Monitor Only

King, Jesse JKing at thegranitegroup.com
Fri Mar 18 09:18:46 EST 2005


I think I already know the answer to this - 
 
But I have a phone with two 7914's that the operator would like to just
use to monitor - See the state of the line (on,off, ringing, etc). She
also does use Call Attendant, but the 7914 would add a little extra
'hard' feature.
 
The problem is if the monitored line rings, it comes up on the main 7960
display to answer - (with ring/flash disabled). I don't see away around
this.
 
Anyone have any suggestions?
 
 
Thanks.
 
Jesse
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