[cisco-voip] Fax Machine Blues

[Nick Marus]

Here is a link to that doc if you are using skinny on you ata.

http://www.cisco.com/univercd/cc/td/doc/product/voice/ata/ataadmn/sccp3_0/sccpaapd.htm


On Mon, 21 Mar 2005 19:55:45 -0500, Nick Marus <nmarus at gmail.com> wrote:
> Are you setup for fax relay or passthrough? With both, the connection
> and audio registers on the ata need to be configured to match however
> your gateway is setup for ralay or passthrough (as well as redundancy
> if you are using that option). My opinion passthrough is the best.
> 
> I had a similar problem with the ata188's where I had a mismatch
> between the gateway and the 188's for passthrough and relay. If the
> ata is set one way and the gateway is another, the call will not go
> out.
> 
> Check out the Cisco documentation site for Voice and look at the
> Ata186/188 admin guide. Specificly in that doc look under the section
> heading "Configuring and Debuging Fax Services". It has the
> description of the config registers on the ata's and some quick things
> to check on the gateway depending its setup (h323, mgcp, sip).
> 
> 
> On Mon, 21 Mar 2005 19:42:48 -0500, Rusty Painter
> <RPainter at dorchestercounty.net> wrote:
> >
> >
> > We have just installed Cisco VoIP.  Running CCM 4.0(2a)sr1a.  The system has
> > been running in production for about 2 weeks now.  The phones seem to be
> > working well (7905,7912, and 7960s).  We are, however having problems with
> > fax machines.  People are able to fax to any internal extension.  When they
> > try to fax out of the system, sometimes they can, and sometimes they get a
> > fast busy signal.  When you dial that same number from a phone, a fax picks
> > up.  Later on, they may be able to fax.  This is happening on both ATA186s
> > and VG224s (mostly on the ATAs).  I was told by my vendor, BellSouth, that
> > the ATAs have a problem with fax machines on port 2.  I moved all faxs to
> > port 1.  Still have the problem.  Has anyone else experienced this?  If so,
> > what did you do to resolve it?  Thanks.
> >
> >
> >
> > Rusty Painter
> >
> > MCP/CCNA/Net+/A+
> >
> > Microcomputer Technician
> >
> > Dorchester County ITS
> >
> > 201 Johnston St.
> >
> > St. George, SC 29477
> >
> > Tel:           (843) 563-0022
> >
> > Fax:          (843) 563-0033
> >
> > E-mail:      rpainter at dorchestercounty.net
> >
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
> >
> 
> 
> --
> Nick Marus
> nmarus at gmail.com
> 


-- 
Nick Marus
nmarus at gmail.com