[cisco-voip] Unity lady strikes again

[Vincent De Keyzer]

Right... this would be a solution, but it would like something more
granular: as some users' greeting actually rely on the lady saying this, I
would like to turn it off selectively.

Don't think it's possible, is it?

Vincent


> -----Original Message-----
> From: Ryan Ratliff [mailto:rratliff at cisco.com]
> Sent: mardi 22 mars 2005 15:39
> To: Vincent De Keyzer
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Unity lady strikes again
> 
> The easiest way to do this is to find the wav file referenced and
> replace it with one that contains an appropriate amount of silence.
> You can find out the specific wav file by enabling the Conversation
> micro trace (10 and/or 11).  Then make your test call, and gather the
> file.  If there isn't a specific file for Conversation it will be in
> the AvCsMgr trace file.   You should see the wav files that are being
> called at different points in the conversation and you can then listen
> to them to make sure you have the correct one.
> 
> All of the Unity Lady's wav files are in commserver\stream files\.
> Simply find the correct one, rename the original version and put your
> new file in there with the same name.  It may take a reboot or restart
> of Unity, but I'm not 100% sure on that.
> 
> Be sure to note that any Unity upgrade may replace your custom file and
> if you have any problems with it, put the original file back before
> calling TAC.
> 
> -Ryan
> On Mar 22, 2005, at 9:03 AM, Vincent De Keyzer wrote:
> 
> Hello,
> 
> 
> 
> one of my customers has a Unity greeting in English, Dutch and French
> (the 3 most common languages in Belgium); but at the end of the 3
> messages, the Unity lady speaks up and says "Record your message at the
> tone. When you are finished, hang up or hold for more options". Then
> comes the beep.
> 
> 
> 
> Is there a way to ask her to remain silent between the greeting and the
> beep?
> 
> 
> 
> Vincent
> 
> 
> 
> 
> 
> 
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