[cisco-voip] Removing "AbbrDial" Softkey from CallManager4.1.2deployment

[Tim Medley]

You know you're right, I didn't realize there wasn't an AbbrDial softkey
visible in the softkey button template.

 

tm

 

Tim Medley

http://www.medleylabs.com

 

 <http://www.sccp2000.com/> http://www.sccp2000.com IP Telephony News, Tips
and Tricks

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Wednesday, March 23, 2005 3:06 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Removing "AbbrDial" Softkey from
CallManager4.1.2deployment

 

No go. Looked there already and there is no trace of the AbbrDial softkey.

 

There were a number of reasons we didn't allow them access. We don't have
directory integration so there is the seperate password they would have to
remember. There is also support issues and security issues on accessing the
pages through a proxy. We were hoping abbreviated dialing was not going to
require web access so that would help us. 

 

Obviously, we will have to rethink CCMuser pages access, since everything
seems to be going there. :(

 

----- Original Message ----- 

From: Tim Medley <mailto:medley at mac.com>  

To: 'Lelio Fulgenzi' <mailto:lelio at uoguelph.ca>  ;
cisco-voip at puck.nether.net 

Sent: Wednesday, March 23, 2005 2:50 PM

Subject: RE: [cisco-voip] Removing "AbbrDial" Softkey from CallManager
4.1.2deployment

 

You can remove the softkey by copying the default softkey template and then
removing the AbbrDial softkey from the onhook state. Then assign that new
softkey template to the phones that you do not want to see the AbbrDial
softkey on.

 

Can I ask why you do not let your users access the CCMUser page and/or speed
dials?

 

tm

 

Tim Medley

http://www.medleylabs.com

 

 <http://www.sccp2000.com> http://www.sccp2000.com IP Telephony News, Tips
and Tricks


  _____  


From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Wednesday, March 23, 2005 2:45 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Removing "AbbrDial" Softkey from CallManager
4.1.2deployment

 

Does anyone know how to remove the "AbbrDial" softkey from the phones when a
user starts on-hook dialing? We are not currently using speed dials and
users have no access to the CCMuser pages (and even then we will likely
remove speed dial access). Having this option will simply cause confusion.

 

Hope someone has found the answer! ;)

 

Lelio

 

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Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
 
"That's a UNIX book. Cool!" -- Garth 
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